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Webex App | Smartsheet bot
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Feedback?The Smartsheet bot for Webex is a productivity companion that helps teams stay on top of their Smartsheet tasks and updates—right from within Webex spaces. It enables team members to receive real-time notifications, manage tasks, update rows, and track project progress without switching platforms. Currently, the Smartsheet bot supports integration with multiple sheets and can be customized to notify specific users or entire spaces based on sheet changes, deadlines, or assigned tasks. The bot allows users to configure notification frequency, choose specific columns or workflows to monitor, and even interact with Smartsheet comment directly from chat. Now teams can collaborate, stay organized, and move work forward seamlessly with the Smartsheet bot in Webex!
Add the Smartsheet bot to a Webex space
To add the Smartsheet bot to a Webex space:
- Go to Messaging and choose a space to which you’d like to add the
Smartsheet bot.
NOTE: You can also create a new space with just the Smartsheet bot.
- Choose People, select Add People, and then enter the Smartsheet
bot email address:
Smartsheet02@webex.bot - The bot responds with a card in the space. If you’re in a direct space with the
bot, send a
Himessage; otherwise send@smartsheet hiin a group space. - Select Link Smartsheet account and log in with your Smartsheet credentials.
There are few commands you can use to interact with the Smartsheet Bot in Webex. To
get a list of commands, enter hi in a direct space, or
@smartsheet help in a group space.
You can create new notifications or manage existing notifications for events in your Smartsheet, and you'll get notified in the Webex space.
-
In the space with the Smartsheet bot, enter
manageand send the message. You can also enter@smartsheet manageand send the message to manage notifications in group spaces.If your authorization is not linked, you will get a card to link Smartsheet Auth instead.
- Select the link generated by the bot to go to the Smartsheet notifications dashboard.
- From the dashboard:
- Edit existing: Edit notifications configured for any space where the Smartsheet bot is a member.
- Add new: Select Add new notification, then choose the notification type and service.
- The List of Events for which the Smartsheet Bot can notify users are:
- Column Cell Updated: Configure notifications to trigger when specific text is updated in a particular column. For example, if there is a column titled Assigned To, you can set up the bot to notify you whenever your name is added to that column—ensuring you stay informed of new task assignments in real time.
- Comment Added, Updated, or Replied To: Get a notification when a comment is added, updated or replied to in the Smartsheet.
- Sheet Shared with Me: Get a notification when a Smartsheet is shared with you.
- Sheet Updated: Includes notifications for a Sheet When Row Created, Row Updated, Row Deleted, Column Created, Column Deleted, Attachment Created, and Attachment Deleted.
