Skype for Business (Lync) Users are Experiencing Audio-Only in Cisco Webex Video Platform

Skype for Business (Lync) users are experiencing audio-only in Cisco Webex Video Platform.

How do I join a Cisco Webex Video Platform session using Skype for Business (Lync)?

I can't see shared video or content when joined into Cisco Webex Video Platform from Skype for Business (Lync).

I was disconnected from my Cisco Webex Video Platform meeting after about 10 seconds of joining from Skype for Business.

Fejl: 'Operation was not successful' while joining audio-only in Cisco Webex Video Platform using Skype for Business.

End of Support for Cisco Webex Scheduler with Google Chrome Extension, Webex Scheduler for Internet Explorer, Webex Integration to IBM Lotus Notes, Skype for Business, and IBM Sametime

We will be officially retiring support for the Cisco Webex Scheduler with Google Chrome Extension, Webex Scheduler for Internet Explorer, Webex Integration to IBM Lotus Notes, Skype for Business, and IBM Sametime on December 31, 2020. They will no longer be available for download from January 1, 2021. Users of Cisco Webex Scheduler with Google Chrome Extension should move to the newer version of Cisco Webex for G Suite add-on.

Note: CMR Cloud has been renamed to Cisco Webex Video Platform. Nogle links og tekster henviser muligvis stadig til CMR Cloud, men oplysninger gælder fortsat for den omdøbte tjeneste.

Cisco Webex Video Platform

Skype for Business (Lync)

For yderligere oplysninger se:

Windows mobil- og Mac-klienter understøtter kun RTV-kodek (Microsoftejet), uden H.263- eller H.264 kodekunderstøttelse, så de vil ikke være understøttet med Skype for Business (Lync)-integration. Brugen af en af disse kan være årsag til problemet med kun lyd.


Årsag:

Skype for Business (Lync)-brugere kan kun få lyd eller blive afbrudt efter ca. 10 sekunder, hvis de gør følgende:

  • Bruger standardmetoden for URI-opringning: meet@sitename.Webex.com
  • Tilslutter ved hjælp af håndsætikonet i applikationen Skype for Business (Lync)- grænsefladen

Løsning:

To properly join a Cisco Webex Video Platform using Lync:

  1. Vent på at værten starter mødet.
  2. Ring op hjælp af Lync-formateret streng: meetingid.sitename@lync.Webex.com.
  3. Tilslut ved hjælp af video-ikonet i Lync-grænsefladen.

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