Skype for Business (Lync) users are experiencing audio-only in Cisco Webex Video Platform.
How do I join a Cisco Webex Video Platform session using Skype for Business (Lync)?
I can't see shared video or content when joined into Cisco Webex Video Platform from Skype for Business (Lync).
I was disconnected from my Cisco Webex Video Platform meeting after about 10 seconds of joining from Skype for Business.
Erro: 'Operation was not successful' while joining audio-only in Cisco Webex Video Platform using Skype for Business.
End of Support for Cisco Webex Scheduler with Google Chrome Extension, Webex Scheduler for Internet Explorer, Webex Integration to IBM Lotus Notes, Skype for Business, and IBM Sametime
We will be officially retiring support for the Cisco Webex Scheduler with Google Chrome Extension, Webex Scheduler for Internet Explorer, Webex Integration to IBM Lotus Notes, Skype for Business, and IBM Sametime on December 31, 2020. They will no longer be available for download from January 1, 2021. Users of Cisco Webex Scheduler with Google Chrome Extension should move to the newer version of Cisco Webex for G Suite add-on.
Note: CMR Cloud has been renamed to Cisco Webex Video Platform. Alguns textos e links ainda poderão se referir à CMR em nuvem, mas as informações ainda deverão ser aplicadas ao serviço renomeado.
Cisco Webex Video Platform
Skype for Business (Lync)
Para obter mais informações, consulte:
Clientes móveis Windows e Mac suportam apenas codec RTV (Proprietário Microsoft), sem suporte ao codec H.263 e ao codec H.264, então eles não serão compatíveis com a integração do Skype for Business (Lync). Usar um deles pode ser a causa do seu problema Somente Áudio.
Causa:
Usuários do Skype for Business (Lync) podem receber somente áudio ou serem desconectados após cerca de 10 segundos se fizerem o seguinte:
- Usar o método padrão de discagem URI: meet@sitename.Webex.com
- Conectar-se usando o ícone do fone de ouvido na interface do Skype for Business (Lync)
Solução:
To properly join a Cisco Webex Video Platform using Lync:
- Aguarde o organizador iniciar a reunião.
- Disque usando a sequência formatada do Lync: meetingid.sitename@lync.Webex.com.
- Conecte-se usando o ícone de vídeo na interface do Lync.
