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Feedback?Partners and customers can remove licenses from inactive users, either one-by-one or in bulk via CSV.
Remove a license from an individual user
For more information on managing individual users in Control Hub, see Users list in Control Hub.
| 1 |
Sign in to Control Hub. |
| 2 |
Click on Users and select a user from the list. |
| 3 |
Scroll down to the Licenses section and click Edit Licenses ro review the licenses assigned to the user. |
| 4 |
Click Edit Licenses and check or uncheck the license assignments. |
| 5 |
Click Save. |
Remove licenses in bulk with a CSV file
For more information on managing multiple users by CSV, see Add multiple users in Control Hub with the CSV template.
| 1 |
Sign in to Control Hub. |
| 2 |
Go to Users and sort for the users you want to manage. |
| 3 |
Click the downward arrow |
| 4 |
In the CSV file, remove Columns that will not be updated Leave the First name, Last Name, and User ID/Email (Required) columns. Delete any columns that you did not modify. Columns that you remove from the file do not have any chance of altering data. This measure protects you from inadvertently modifying users' services. |
| 5 |
Update license values to |
| 6 |
Return to the Manage users by CSV page and do one of the following:
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| 7 |
Click Upload to upload the modified file. |
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