April

April 13, 2021

We're planning to release an update for Webex on Windows and Mac in the coming days to include some improvements. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

April 7, 2021

The following app versions correspond to today's releases. See Webex | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—41.4.0.18516

  • Mac—41.4.0.18516

  • iPhone and iPad—41.4

  • Android—41.4

Support for Macs with M1 chips—Mac

Webex and Webex Meetings will now support Apple computers with the M1 silicon processors without requiring you to run Webex with Rosetta (emulator). You will have better performance and experience by running the specific version of the app built for this configuration. The installer for this configuration is available on the Webex downloads page now.

Post meeting summary—Windows, Mac, iPhone, iPad, and Android

Play back your meeting recordings without leaving the app. Hosts get notified when a meeting recording is available. View available recordings in the new Recordings tab in your calendar or directly in the space. Share recordings with people or spaces.

This feature will start to roll out to users from April 6th and will be available to all users by May 6th.

See Webex | View Your Meeting Recordings, Webex | Share Your Meeting Recordings

Forward messages to someone new—Windows, Mac, iPhone, iPad, and Android

Want to share a message with somebody new? Forward a message directly to somebody that you haven't messaged before.

See Webex | Forward Messages

Removal of my threads—Windows and Mac

You'll notice My threads has disappeared from your space header. We've listened to your feedback on a number of it's limitations. We're currently looking into alternative options to make catching up on your threads easier.

Outlook integration—Windows and Mac

If you’re having any issues with integrating Outlook with the Webex app, you can review the status in the Health checker (Help > Health checker).

See Webex | Test Your Connection with the Health Checker, Webex | Connect Your Microsoft Outlook Account

Shortcodes for emojis—Windows

Want a faster way to add your favorite emojis? Just type a colon ":" in the message compose area followed by at least two other characters to see the emoji popup.

See Webex | Shortcodes for Emojis

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex | Find Out What Calling Service You Have.

The following features apply to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Dial pad in Webex—Windows, Mac, Android, iPhone, and iPad

Anyone can call another Webex user in the app. But, to call someone outside of the app using their phone number, you need to be set up with one of our calling services. If you click and see the dial pad, you know that you've been set up with a phone service and can use the dial pad to call anyone with a phone number. If you don't see a dial pad in the app, it means you can't make phone calls but you can still call anyone who has Webex.

See Webex | Supported Calling Options.

Update your location for emergency services—Windows, Mac, iPhone, iPad, and Android

When you sign into Webex, you may see an Emergency Services disclaimer with an option to update your location, depending on how your administrator set up your account. Maybe you normally work from home but decide to work from a local coffee shop for the day. Update your location in the app so that emergency services can get to you at your new location.

See Webex | Update Your Location for Emergency Services.

Preview of shared content—Windows and Mac

When you share content, you now see a preview of the content. You're able to make sure that you’re sharing only what you want and that everyone can see it.

We also enhanced the Share content screen, making it easier for you to find the content that you want to share.

See Webex | Share Your Screen in a Phone Call.

Pause and resume while sharing content—Windows and Mac

When you’re sharing content but want to do something quickly on your computer without everyone watching, temporarily pause the share and then resume it when you’re ready.

Pause and resume sharing

See Webex | Share Your Screen in a Phone Call or Webex | Share Your Screen Without Calling.

Maximize what you see when content is shared—Windows and Mac

Show the thumbnail videos of the participants in a floating window that you can move around, so it doesn’t cover up what’s being shared.

Choose to have the floating window in grid view, active speaker view, or minimized.

See Webex | Switch Between Shared Content and Speaker in a Call or Meeting.

More menu has a new look—Android, iPhone, and iPad

We’ve redesigned the More More menu in calls and meetings so it’s easier to find what you’re looking for. Features are now organized into General and Advanced options.

Share better quality video—Android

Send 720p HD video by default during your call or meeting. Need to save bandwidth? Toggle it off from your video settings.

See Webex | Turn Off High Definition Video.

The following features apply to Unified CM

Authorization codes—Windows, Mac, iPhone, iPad, and Android

Your administrator may require you to enter an authorization code when you make a call so they can track your calls for billing purposes.

Move a call into a meeting—Windows and Mac

When you're in a call with someone who's internal or external to your organization, you can take advantage of advanced meetings features such as transcriptions, real-time translations, notes, action items, recordings, and whiteboarding. Just move that call into a full-featured meeting. Before moving the call into a meeting, you can even invite other people into the discussion.

See Webex | Move a Call into a Meeting.

Just sign in once—iPhone, iPad, and Android

If you have Single Sign-On (SSO) on your mobile device, you just need to sign in to Webex once, regardless of whether you're using a virtual private network (VPN) or Cisco Mobile and Remote Access (MRA). Just confirm with your administrator that you have the right version of Unified CM (Unified CM 12.5 SU4 and Expressway X14).

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

5 × 5 equals 25 people you can see at once—Windows and Mac

Choose the grid layout to see thumbnail videos of up to 25 people in your meeting.

Grid layout

See Webex | Change Your Video Layout During a Meeting.

Preview of shared content—Windows and Mac

When you share content, you now see a preview of the content. You're able to make sure that you’re sharing only what you want and that everyone can see it.

We also enhanced the Share content screen, making it easier for you to find the content that you want to share.

See Webex | Share Your Screen or Application in a Meeting.

Pause and resume while sharing content—Windows, Mac

When you’re sharing content but want to do something quickly on your computer without everyone watching, temporarily pause the share and then resume it when you’re ready.

Pause and resume sharing

See Webex | Share Your Screen or Application in a Meeting.

Maximize what you see when content is shared—Windows and Mac

Show the thumbnail videos of the participants in a floating window that you can move around, so it doesn’t cover up what’s being shared.

Choose to have the floating window in grid view, active speaker view, or minimized.

See Webex | Switch Between Shared Content and Speaker in a Call or Meeting.

Stay connected with audio-only mode—Android, iPhone, and iPad

Listen in to your meetings even when you’re multitasking or driving. In audio-only mode, your video stops, so you’ll stay focused and save the battery life of your device.
Audio-only mode

See Webex | Turn On Audio-Only Mode.

More menu has a new look—Android, iPhone, and iPad

We’ve redesigned the More More menu in calls and meetings so it’s easier to find what you’re looking for. Features are now organized into General and Advanced options.

Share better quality video—Android

Send 720p HD video by default during your call or meeting. Need to save bandwidth? Toggle it off from your video settings.

See Webex| Turn Off High Definition Video.

We're sharing details about our planned releases, but keep in mind that we might need to make changes to release dates and the features themselves. You can subscribe to this article to get updated about any changes.

More coming in April 2021

Integrations

Work faster with Webex in Box—Windows and Mac

Need to collaborate live on a Box document? Start or schedule a Webex meeting or share content in a Webex space, without leaving Box. The new Webex integration with Box enables face-to-face communication and easy content sharing, so that you can focus on getting your job done faster. Check with your IT or Box Admin if you don’t see Share file with Webex in your Box account.

The share in Webex menu ina box account.

Webex integration with Salesforce—Windows, Mac, iPhone, iPad, and Android

Get everything you need from Webex without leaving Salesforce. Consolidate the customer interactions that matter into one place. Access Webex features with context provided by the Salesforce record itself or the Salesforce homepage. See messages or make calls anytime with the global component.

Salesforce window showing Webex integrations

Coming in May 2021

Webex app on Linux

For the open-source community, we are pleased to announce that Webex is now bringing you messaging, meeting, and one-to-one calling for at work and educational settings. All the core Webex capabilities in a single app are supported to help you seamlessly collaborate. This is just the beginning; support for advanced calling and a full-featured meeting experience will be added in the upcoming releases. The .deb and .rpm packages will soon be available on the Webex downloads page.

Messaging

See your meetings at a glance—Windows, Mac, iPhone, iPad, and Android

Meetings are always visible in the spaces list, regardless of any space filters you've set. See all your upcoming and ongoing meetings listed in the spaces list."

Put a pin in it—Windows, Mac, iPhone, iPad, and Android

Stay up to date with important messages in a space. Everyone can pin, unpin, and view everyone's pinned messages in the space.

Mark as unread—Windows, Mac, iPhone, iPad, and Android

Mark a message as unread and come back to it later. Ideal for when you're switching spaces and want to remember where you left off. The space still shows your read receipt.

Move between spaces you've visited—Windows and Mac

No need for total memory recall, we’ve added a history of the spaces you’ve been in. Use the arrows to move back and forward between spaces and then hold the arrow to view your history.

Choose your default tab—Windows and Mac

Do you have a preference? Set that tab as your default, it’ll be the first tab you see when the app opens. Your administrator can also choose the default tab for you.

Mobile phone numbers on contact cards—Windows and Mac

Now you can use Webex to quickly find your contacts' mobile phone numbers. Just view the person's contact card to see their mobile phone numbers.

Calling

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex | Find Out What Calling Service You Have.

The following features apply to Unified CM, Webex Calling, and Calling hosted by a Service Provider

Added support for Chromebooks

Call is now supported on both ARM and x86 Chromebooks​.With this update, you can also be signed in on your Chromebook and Android mobile device at the same time.

Control your video from your Webex Desk Camera shutter—Windows and Mac

When you slide the shutter on your Webex Desk Camera during a call, the camera immediately stops or starts sending your video. A video icon in the app reflects whether your video is on or off.

Troubleshooting just got easier—Windows and Mac

You can now access detailed diagnostic information such as memory and CPU usage, configuration information about meetings, calling, and devices, as well as call statistics. You can share that information with your administrator so they can help resolve any issues you may be experiencing.

Shared content is automatically optimized—Windows and Mac

We’ll automatically optimize your shared content for text, image, or video. Or you can choose to optimize for text and images or motion and video. It’s all up to you.

Stopping your screen share just got a little easier—Android, iPhone, and iPad

We’ve made it easier for you to know when you’re sharing you screen, and we added a Stop Sharing button so you can stop sharing from within the app.

Preview of shared content—iPhone, iPad, and Android

When you share content, you now see a preview of the content. You're able to make sure that you’re sharing only what you want and that everyone can see it.

We also enhanced the Share content screen, making it easier for you to find the content that you want to share.

The following features apply to Webex Calling and Calling hosted by a Service Provider

Your audio and video just got better—Windows and Mac

We're continuing to optimize your audio and video in calls and meetings.

Block emergency calls—Windows and Mac

Your administrator may choose to prevent you from calling emergency services since Webex on your desktop can't provide accurate location information.

The following features apply to Unified CM

Faster failover—Windows, Mac, iPhone, iPad, and Android

Webex can now detect failure faster, whether it's a controlled shutdown, node failure, or network failure, and seamlessly fail over to a backup path so your productivity isn't affected.

PSTN calling for mobile app users in India—iPhone, iPad, and Android

You can make that call when you can't be on the corporate network. The Webex mobile app gives you the option to use your device's calling app instead.

Meetings

Shared content is automatically optimized—Windows and Mac

We’ll automatically optimize your shared content for text, image, or video. Or you can choose to optimize for text and images or motion and video. It’s all up to you.

Automatically optimize shared content

Stopping your screen share just got a little easier—Android, iPhone, and iPad

We’ve made it easier for you to know when you’re sharing you screen, and we added a Stop Sharing button so you can stop sharing from within the app.

Nothing to see here--Windows, Mac, Android, iPhone, and iPad

As an attendee, your video can be stopped by the host if you had to step away or if there’s something distracting in your background.

No self view when your video is off--Windows and Mac

During a meeting, your self view used to show your profile picture when your video was turned off. Now, your self view no longer shows when your video is off.

Integrations

Cisco Webex Expert On Demand—Windows and Mac

Webex Expert On Demand helps frontline workers equipped with AR (augmented reality) voice-commanded glasses reach remote experts. Release 1.8 includes improved annotation, enhanced imaging, support in 15 languages, and more!

The view the user sees while wearing the Expert On Demand Headset. Annotate, Undo, Done, and discard are at the bottom.

Mural Boards in Webex Spaces—Windows and Mac

If a picture's worth a thousand word, then a Mural board must be worth a couple million. Mural’s advanced co-creation and whiteboarding with Webex brings powerful visual collabotation to all your Webex spaces.

The Webex App with a Mural board added as a tab. The Mural board shows a conversational design graph on the left, and sticky notes in different catagories on the right.

Davra Integration for Interim Simultaneous Interpretation—Windows and Mac

Interim Simultaneous Interpretation via a 3rd party integration with Davra will be available until the Simultaneous Interpretation feature is available directly within the desktop app later this year.

  • Hosts can schedule meetings with multiple language channels.

  • Attendees will be able to select the language they want to hear during the meeting.

  • Multiple interpreters per language can join so they can rotate during the meeting.

Slack Integrations for Public and Private Channel—Windows, Mac, iPad, and Android

Slack administrators for organizations with the Webex integration will now have the ability to set up a 'Private Channel to use Personal Room meetings only' -when that option is selected (by typing the bot command: /webexconfig enable_personal_room_privacy), then the behavior will be as follows:

  • When Slack users in a Private Channel click Start an Instant Meeting, the instant meeting will use their personal room to create the meeting.

  • When Slack user in a Public Channel click Start an Instant Meeting, the instant meeting will schedule a regular Webex Meeting.

Share Box files on mobile—iPhone, iPad, and Android

You can now share, preview, and view Box files from the Webex mobile app.

Box sharing options from the Webex mobile app.

March 11, 2021

The following app versions correspond to today's update on the download site for Webex on Windows and Mac. See Webex | Release Notes to get information about the issue resolved with these releases.

  • Windows—41.3.0.18191

  • Mac—41.3.0.18191

March 2, 2021

The following app versions correspond to today's releases. See Webex | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—41.3.0.18143

  • Mac—41.3.0.18143

  • iPhone and iPad—41.3

  • Android—41.3

New files experience—Windows and Mac

The improved file experience makes navigating files faster and easier. You can easily drag and drop files into the chat window, switch between list view and grid view, and other quality and visual improvements.

See Webex | View or Download Files Shared in a Space

Moderate team spaces—Windows, Mac, Android, iPhone, and iPad

Bring the moderator experience to your team spaces. You can now control who can join the team spaces you moderate, add existing moderator options to these team spaces, and move moderated spaces into a team.

See Webex | Moderate a Space, Webex | Move a Space into a Team

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex Teams | Find Out What Calling Service You Have.

Unified CM, Webex Calling, and Calling hosted by a Service Provider

Enter a 9-digit code to connect to a device—Windows, Mac, iPhone, iPad, and Android

If you're visiting another organization and can't sign into their network in order to connect to a device, you're in luck. You can now find the 9-digit code that's on the device and then enter it in the app to complete the connection.

See Webex | Manually Connect to Cisco Webex Devices.

Call phone numbers and video addresses from Search—Windows and Mac

You can go to Search, meet, and call, enter a phone number or video address, and then press Enter to make the call.

See Webex | Call Anyone with a Phone Number and Webex | Call Anyone Using their Name, Email Address, or Video Address.

New regulations in China—iPhone and iPad

If you're in China and you get a call while your mobile device is locked, you need to unlock your phone and then tap the call notification to answer the call.

See Webex | Answer a Call.

Unified CM

Record your phone calls—Windows, Mac, iPhone, iPad, and Android

Your administrator determines how much control you have over recording your calls. Depending on your setup, your incoming and outgoing calls may be recorded automatically or you may be able to decide which calls you want to record. When a call is being recorded, that recording continues whether you move the call to another device, merge the call with another active call, or make a conference call. You're presented with a visual indicator letting you know when a call is being recorded.

See Webex | Record Your Phone Calls.

Webex Calling and Calling hosted by a Service Provider

Search and call non-user entities—Windows, Mac, iPhone, iPad, and Android

You can now search for things like auto attendants and hunt groups, and then call them right from Search. Just make sure your administrator makes them available to you first.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Names now hidden in video thumbnails—Windows and Mac

People's names are now hidden in the thumbnail videos. But, if you don't know everyone in the meeting, you can still show their names.

See Webex | Show or Hide Names in Thumbnail Videos.

Layout menu has a fresh new design—Windows and Mac

We’ve redesigned the Layout menu, making it easier to switch between Grid, Stack, and Side by side layouts.

Refreshed layout menu

See Webex | Change Your Video Layout During a Meeting.

Moderated unmute mode—Windows, Mac, iPhone, iPad, and Android

Control who can be heard in a Webex meeting with Moderated unmute mode. Now you can directly unmute attendees, like young students, who can’t unmute themselves.

Moderated unmute mode

See Webex | Unmute Someone Directly in Moderated Unmute Mode.

Leaving is easy—Windows and Mac

As a host, you can quickly reassign the host role to another participant if you choose to leave the meeting while it’s still going on. As an attendee, it’s now easier to leave a meeting when paired to a video system that has other participants paired to it.

Leave meeting

See Webex | Leave or End a Meeting.

Improved sharing with Microsoft OneDrive and Sharepoint—Windows, Mac, iPhone, iPad, and Android

Fewer steps to share Microsoft OneDrive and Sharepoint files in a space. Attach a file and let everyone in the space have access. When new people join the space, give them access too right from space. No need to go outside Webex to do this anymore.

See Webex | Share Files from Microsoft OneDrive or SharePoint Online and Webex | Reshare Files from Microsoft OneDrive or SharePoint Online

Easy share pop up in Webex

Webex Calling for Microsoft Teams Integration

Separate audio and video Webex call buttons—Windows, Mac, iPhone, iPad, and Android

Choose whether to make an audio or a video call. That's right! You don't need to worry about those bad hair days anymore. When you make any type of call to another person, you get to choose whether to start your call with video or not.

Dial Pad optimization for IVR calls—Windows, Mac, iPhone, iPad, and Android

Press '0' for the Operator, press '1' for Accounts... Now you can access the dial pad when in an audio or video call, giving you full Dual Tone Multi Frequency (DTMF) support to navigate any Interactive Voice Response (IVR) systems.

Fore more information, see Cisco Webex Calling for Microsoft Teams

Twitter alerts in Webex

Twitter alerts in Webex—Windows, Mac, iPhone, iPad, and Android

Staying up to date with your Twitter in Webex has never been easier. You can quickly set up alerts for new direct messages, replies, and even tweets from specific accounts to any group or individual message in Webex.

For more information, see Webex | Twitter Bot

Twitter notifications in Webex

February 25, 2021

We initially communicated that the feature, preview of shared content, would be available in 41.2. However, it will be available in a future release.

Preview of shared content—Windows and Mac

When you share content, you now see a preview of the content. You're able to make sure that you’re sharing only what you want and that everyone in the meeting can see it.

We also enhanced the Share content screen, making it easier for you to find the content that you want to share.

February 11, 2021

We've released an update for Webex on Windows and Mac, see Webex | Release Notes to get information about the issues resolved. The following are the app versions that correspond to today's update.

  • Windows—41.2.0.17979

  • Mac—41.2.0.17979

February 5, 2021

We're planning to release an update for Webex on Windows and Mac during the week starting February 8th. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

February 3, 2021

The following app versions correspond to today's releases. See Webex | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—41.2.0.17887

  • Mac—41.2.0.17887

  • iPhone and iPad—41.2

  • Android—41.2

Right click to copy link—Windows

You can now right-click directly on a link in the message area to get a copy option in the right-click menu. You don't need to highlight the link first.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex Teams | Find Out What Calling Service You Have.

Unified CM, Webex Calling, and Calling hosted by a Service Provider

Clean up your call history—Windows, Mac, iPhone, iPad, and Android

After you’ve returned a missed call, you can delete the call from your call history. We're also helping you reduce clutter by implementing a limit so that your call history only shows the last 200 calls over the last 30 days.

See Webex | View Call and Meeting History.

Turn off call notifications when you're in a call or meeting—Windows and Mac

Reduce distractions when you're in a call or meeting. You can mute notifications for incoming calls so that you don't see or hear someone calling you. If you have voicemail set up, they can leave you a message and you can return important calls later. The call still shows up in your spaces list and your call history.

See Webex | Turn Off Notifications for Incoming Calls.

Press your spacebar to temporarily unmute yourself—Windows and Mac

Muted but want to say something quickly? To unmute your microphone temporarily, press and hold down the Spacebar. When you're finished talking, let go of the Spacebar and you're back on mute.

See Webex | Unmute Yourself Temporarily.

Call option broken up into Audio Call or Video Call—Windows

Previously, when you wanted to call someone from your Spaces list or call history, you could right-click their name and click Call. It was unclear though, whether the call would use audio only or have video as well. No more guessing games. Now, you have the option to click Audio Call or Video Call and the call goes through as a Webex call.

Worried about background noise in your call or meeting?—iPhone, iPad, and Android

Don’t be. Join your meetings and calls without worrying about noisy keyboards, doorbells, or online learning happening in the next room.

See Webex | Remove Background Noise in Calls and Meetings.

Play your music like it’s meant to be heard—iPhone, iPad, and Android

Want to play music during your meeting or call? Music mode preserves your microphone's original sound when using your computer for audio, making virtual concerts or music lessons even better.

See Webex | Turn on Music Mode in Calls and Meetings.

Webex Calling and Webex hosted by Service Providers

Park and retrieve your phone calls—Windows, Mac, iPhone, iPad, and Android

You can park a call on one device and you or someone else can retrieve the call from another device.

See Webex | Park and Retrieve Phone Calls.

Unified CM

Automatically share your location in the case of an emergency—Windows, Mac, iPhone, iPad, and Android

If your administrator turns on location monitoring for you and you call emergency services from Webex (for example, 911), your location is automatically shared with emergency responders.

Hear a tone with automatic answering—Windows and Mac

When your administrator sets you with up the automatic answering feature, you're automatically connected to incoming calls. When you hear a tone (zip tone), you'll know that you're connected to a new call and that a customer is listening.

Administrators can get more information about automatic answering in the Deployment Guide for Calling in Webex (Unified CM).

Calling hosted by Service Providers

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Turn off call notifications when you're in a meeting—Windows and Mac

Reduce distractions when you're in a meeting. You can mute notifications for incoming calls so that you don't see or hear someone calling you. If you have voicemail set up, they can leave you a message and you can return important calls later. The call still shows up in your spaces list and your call history.

See Webex | Turn Off Notifications for Incoming Calls.

Worried about background noise in your call or meeting?—iPhone, iPad, and Android

Don’t be. Join your meetings and calls without worrying about noisy keyboards, doorbells, or online learning happening in the next room.

See Webex | Remove Background Noise in Calls and Meetings.

Play your music like it’s meant to be heard—iPhone, iPad, and Android

Want to play music during your meeting or call? Music mode preserves your microphone's original sound when using your computer for audio, making virtual concerts or music lessons even better.

See Webex | Turn on Music Mode in Calls and Meetings.

See yourself in grid layout—Windows and Mac

During a meeting, your self view shows as the first thumbnail video in the Grid layout.

If you prefer, you can show your self view in a floating window.

See Change Your Self-View Video Preference.

Preview your video when joining a meeting in a space—Windows and Mac

You can preview your video while waiting to join a meeting in a space.

Cohost support—Windows, Mac, iPhone, iPad, and Android

As a host, you can assign a cohost within a Webex meeting. A cohost can make it easier to manage the meeting, especially when there are many attendees.

Cohosts can perform the following functions in a meeting:

  • Mute and unmute individual attendees

  • Mute and unmute all attendees

  • Record the meeting

  • Admit people from the lobby

  • Remove an attendee from a meeting

  • Lower a raised hand

  • Assign the presenter role to another attendee

  • End the meeting

Cohosts who you assign when you schedule meetings from your Webex site can also start a meeting.

See Webex | Add or Remove a Cohost from a Meeting.

Automatic notification when talking on mute—Windows and Mac

Forgot to unmute before talking? If you're using Use computer for audio and start to talk while muted, the message, "You're muted. Unmute yourself to speak." now lets you know.

You're muted message

Allow attendees to unmute themselves—Windows, Mac, iPhone, iPad, and Android

When you mute all attendees in a Webex meeting, those attendees can manually unmute themselves. While this is great for smaller, more conversational meetings, you may need more control in larger meetings or in a virtual classroom environment.

Hosts and cohosts can now choose whether attendees can unmute themselves in a Webex meeting. When Allow attendees to unmute themselves is unchecked, attendees can't unmute themselves until the host or cohost allows them to. Any attendee who joins the meeting is also muted on entry.

See Webex | Mute or Unmute Other People in a Meeting.

Mute participants on entry—Windows, Mac, iPhone, iPad, and Android

When you host a large Webex meeting, you can reduce the noise you hear when people join the meeting by muting participants on entry. When you select Mute All and uncheck Allow attendees to unmute themselves, Mute on entry is now turned on, by default. When you select Unmute All, Mute on entry is turned off, by default. You can still choose to turn on or turn off Mute on entry independently.

Mute on entry is only available when Allow attendees to unmute themselves is unchecked.

See Webex | Mute or Unmute Other People in a Meeting.

Raise your hand when you have a question—Windows, Mac, iPhone, iPad, and Android

If you have a question during a Webex meeting but the host or cohost has muted you and you aren't allowed to unmute yourself, you can select Raise hand to notify the host or cohost. A raised hand appears next to your name in the participants list. The host or cohost can then allow you to unmute yourself.

Raise hand is only available when Allows attendees to unmute themselves is unchecked.

See Webex | Raise Your Hand in a Meeting and Webex | View Attendees with Their Hands Raised in a Meeting.

Press spacebar to temporarily unmute—Windows and Mac

Muted but want to say something quickly? To unmute your microphone temporarily, press and hold down the Spacebar. When you're finished talking, let go of the Spacebar and you're back on mute.

You're temporarily unmuted message

See Webex | Unmute Yourself Temporarily.

Improved meeting notifications—Windows and Mac

Meeting notifications now include a green Join or Start button.

Meeting notification

PagerDuty Bot—Windows, Mac, iPhone, iPad, and Android

We’ve created a PagerDuty bot to unlock the ability to create, acknowledge, and resolve PagerDuty incidents directly in a space. You can automatically generate a focused incident space to ensure everyone stays up to date with incident statuses and progress.

Outlook Alerts for Microsoft Office 365—Windows, Mac, iPhone, iPad, and Android

Stay on top of your inbox with notifications in Webex from the Outlook Alerts for Microsoft Office 365 bot. With this update you’ll be able to receive notifications for important emails and outlook calendar invitations. You can set up rules to receive emails in Webex, maybe emails from a specific customer or emails with a particular subject. Create a Webex space for each customer where you and your team can focus on responding to them. The Outlook Alerts bot does it all! Check it out here: https://apphub.webex.com/teams/applications/outlook-alerts-for-microsoft-office-365

January 27, 2021

We've released an update for Webex on Windows and Mac, see Webex | Release Notes to get information about the issues resolved. The following are the app versions that correspond to today's update.

  • Windows—41.1.0.17740

  • Mac—41.1.0.17740

January 25, 2021

We're planning to release an update for Webex on Windows and Mac in the coming days to include some improvements. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

January 13, 2021

We've released updates for the October and November versions of Webex for Windows and Mac. These updates include maintenance fixes and are available for organizations that have enabled the Custom update schedule setting in Cisco Webex Control Hub. The following are the app versions that correspond to today's updates.

  • October: 40.10.1.17576

  • November: 40.11.0.17575

January 12, 2021

The following app versions correspond to today's releases. See Webex Teams | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—41.1.0.17621

  • Mac—41.1.0.17621

  • iPhone and iPad—41.1

  • Android—41.1

January 6, 2021

We've updated the app versions for December for Windows and Mac. The following app versions correspond to today's release. See Webex | Release Notes to get information about the issues resolved with these releases.

  • Windows—40.12.0.17554

  • Mac—40.12.0.17554

Edit messages with attachments—Windows, Mac, iPhone, iPad, and Android

Now you can edit your messages even if they originally included attachments, such as whiteboards, files, or GIFs. For now, you won’t be able to make any changes to the attachments, just the message itself.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex Teams | Find Out What Calling Service You Have.

Unified CM, Webex Calling, and Calling hosted by a Service Provider

Control the audio and video of your device—Windows, Mac, iPhone, iPad, and Android

When you're connected to a device, you can mute your device or control the volume and your video without leaving Webex. When you're in a call, simply access your device panel in the app header and adjust your audio and video from there.

See Webex | Control your Device Audio and Video During a Call or Meeting.

Call history improvements—Windows, Mac, iPhone, iPad, and Android

We’ve streamlined your call history to make it easier to see more relevant details about your calls. Your call times appear right in the history now instead of in the details.

See Webex | View Call and Meeting History.

Test your sound before making or answering a call—Windows and Mac

You can test your speaker and microphone before jumping into a call to make sure your audio is the best it can be.

See Webex | Test your Audio Before a Call or Meeting.

View progress of Cisco headset upgrades—Windows and Mac

When you choose to upgrade the version of your Cisco headset to the latest release, you can now see the status of that upgrade in real-time.

See Upgrade Your Headset to the Latest Release on Webex.

Call someone's phone number from a message—iPhone and iPad

If someone posts their phone number in a space, you can tap the number to call them. No need to copy and paste the number, write it down, or memorize it; You can make the call right from there and the call is completed by your phone app.

See Webex | Call Anyone with a Phone Number.

Unified CM

Park and retrieve your phone calls—Windows, Mac, iPhone, iPad, and Android

You can park a call on one device and you or someone else can retrieve the call from another device.

See Webex | Park and Retrieve Phone Calls.

Choose where you want your call controls to appear—Windows and Mac

For all of your incoming calls, you can choose the setting that pushes your call control window to the front automatically so it's readily available. Alternatively, if you don't need access to any of those call controls, you can always keep that window hidden or just when a call is put on hold on a shared line.

See Webex | Choose when Your Call Control Window Pops Up.

Monitor an agent’s call for quality assurance—Windows

Supervisors can silently monitor customer calls in a call center to ensure the quality of the customer service provided by the agent.

See Contact Center Integration for Webex.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Improved Layout Control—Windows and Mac

A new Layout button allows you to change your video layout in a meeting. The video layouts include Grid, Stack, Side by side, and Full-screen view. The new Side by side video layout allows you to see the active speaker and videos of other participants in a side-by-side view.

See Webex | Change Your Video Layout During a Meeting.

Music Mode Enhancements—Windows and Mac

You can now turn on or turn off music mode in a meeting by clicking the drop-down in the Mute button. When music mode is turned on, you see a musical note in the Mute button.

See Webex | Enable or Disable Music Mode.

Control the audio and video of your device—Windows, Mac, iPhone, iPad, and Android

When you're connected to a device, you can mute your device or control the volume and your video without leaving Webex. When you're in a meeting, simply access your device panel in the app header and adjust your audio and video from there.

See Webex | Control Your Device Audio and Video During a Call or Meeting.

Test your sound before joining a meeting—Windows and Mac

You can test your speaker and microphone before jumping into a meeting to make sure that your audio is the best it can be.

See Webex | Test Your Audio Before a Call or Meeting.

December 10, 2020

We've updated the app versions for December for Windows and Mac.

The following app versions correspond to today's release. See Webex | Release Notes to get information about the issues resolved with these releases.

  • Windows—40.12.0.17322

  • Mac—40.12.0.17322

December 8, 2020

Webex Teams is now the all new Webex

We’re renaming Webex Teams, but don’t worry, you’re still getting everything you got with Webex Teams and more. Both the desktop and mobile app names have been updated in today’s release. The logo will stay the same and we won’t be making any changes to the Webex Meetings app right now.

For more information, see the all new Webex.

Webex 2021 release dates

In 2021, we are changing when we release Webex. Webex will release on the first Tuesday of every month instead of the last Thursday. For January only, we have an exception and plan to release on the 12th.

Changes to What’s New

We’ve moved things around a bit in this article to make it easier to find info that you need. In Announcements, we’ll include updates or tell you about changes that impact the entire app (like UI changes). Specifics about features related to meetings, messaging, and calling fill out most of the details each month.

We’ll be posting an update about what’s coming in the next month about 2 weeks before its release. For January, we plan to post an update by December 22.

Updated app versions

The following app versions correspond to today's releases. See Webex | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—40.12.0.17293

  • Mac—40.12.0.17293

  • iPhone and iPad—40.12

  • Android—40.12

Set a Cover Photo for Your Profile and Spaces—Windows and Mac

For a personal touch, choose a background image for your profile, contact card, and spaces. You can select from a set of predefined images, but we’re planning to add support for custom images soon.

For more information, see Update a Space Name, Picture, and Cover Image.

Seasonal Emoji Reactions—Windows and Mac

To add some festive cheer, we're giving reactions a seasonal makeover. You'll see these changes for all reactions on Windows and Mac from December 8 to January 7. (On mobile, reactions use the Android or iOS emojis so we aren't updating those reactions.)

If you'd prefer to turn this option off, contact feature-feedback@cisco.com before December 10.

This is only available using the December release builds.

Extended Do Not Disturb Options—Windows and Mac

You can now enjoy your vacations and holidays uninterrupted. We've introduced some new options for you to set your status to Do Not Disturb (DND) for 7 or 14 days​. Once set, you won't receive any notifications on desktop or mobile.

For more information, see Let People Know You're Busy.

Reactions Limit Increased—iPhone and iPad

We've increased the number of times you can react to a single message from two to three! Happy reacting!

For more information, see Add Emoji Reactions to Messages.

Full-Featured Meetings

For new customers and existing customers who opted in for the full-featured meetings experience from the Webex app, you’ll get features such as breakout sessions, live streaming, and recording transcripts. For more information, see Get Started with Webex.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Schedule, Start, Join, Repeat!

You’re meeting virtually more than ever and need one place to start, schedule, and join your meetings. With your new calendar, you can start a meeting right away or join someone else’s. If you need to schedule a meeting for later, you can do that too, with connections to your Outlook and Google calendars.

Settings for Meetings

We’ve made the meetings settings from the Webex Meetings desktop app available in the Webex app. You’ll be able to set your default Webex site, see details about your Personal Room, and choose the default audio and video for your meetings right from the Webex app.

November 25, 2020

The following app versions correspond to today's releases. See Webex Teams | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—40.11.0.17133

  • Mac—40.11.0.17133

  • iPhone and iPad—40.11.0.180

  • Android—40.11.1.227

November 19, 2020

Birthday Bot—Windows, Mac, iPhone, iPad, and Android

We’ve created a super easy way to keep track of and celebrate birthdays within your team with a new Birthday Bot! Check it out here: https://apphub.webex.com/messaging/applications/birthdaybot-cisco-systems.

November 17, 2020

Make it Easy to Find Important Content in Your Spaces—Windows and Mac

We've made a change to tabs with website shortcuts, this feature is now enabled by default. To disable this feature for your organization, see Disable Tabs with Website Shortcuts for Webex Teams

November 9, 2020

We've released an update for Webex on Windows, see Webex Teams | Release Notes to get information about the issues resolved. The following is the app version that correspond to today's update.

  • Windows—40.10.1.16961

November 5, 2020

We're planning to release an update for Webex Teams on Windows in the coming days to include some improvements. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

November 4, 2020

We've released an update for Webex on Mac, see Webex Teams | Release Notes to get information about the issues resolved. The following is the app version that correspond to today's update.

  • Mac—40.10.1.16903

Choose a New, More Colorful, Theme—Windows, Mac, iPhone, iPad, and Android

Add more color to your views by choosing one of the new themes—Bronze, Jade, and Lavender. Find these new themes in your settings, along with the Light and Dark themes you already had.

See Webex Teams | Change the Color Theme.

Reactions Limit Increased—Windows, Mac, and Android

We have increased the number of times you can react to a single message from two to three! Happy reacting!

See Webex Teams | Add Emoji Reactions to Messages.

Edit your Latest Message Quickly—Windows and Mac

Want to edit your latest message quickly? From now on, you can use the up arrow shortcut to edit the last message you sent in a space!

See Webex Teams | Edit Messages

Chat with Someone on Skype for Business from Webex—Windows and Mac

You'll be able to chat with someone who uses Skype for Business directly from Webex.

To find out more about this new exciting feature and how it could be enabled for your organisation, check out SIP Interdomain Federation for Webex Teams.

To understand how to send a message, see Send a Message to Someone on Another Instant Messaging App.

New In-Space Design—iPhone, iPad, and Android

We've redesigned how you work inside a space. We updated the in-space design on desktop in March and now we're introducing it on mobile. You'll have fewer taps to make a call or start a meeting in a space and you can use the new in-space action menus to increase discoverability, usability, and scalability.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex Teams | Find Out What Calling Service You Have.

The following features apply to Webex Calling and Calling hosted by a Service Provider

Complete a Transfer Before the Other Person Answers—Windows, Mac, iPhone, iPad, and Android

When you transfer a phone call, you no longer have to wait for the other person to answer the call for you to complete the transfer. You can complete the transfer while the call is still ringing, saving you time. This is super helpful if you're experiencing a high volume of calls or you're just too busy to wait around for the person to answer the call.

See Webex | Transfer a Phone Call.

Manage Your Boss' Calls (also Known as Executive Assistant)—Windows and Mac

Your administrator can allow you to screen calls to your boss. You can answer your boss' calls, make calls on their behalf (their caller ID displays to the person you call), and push incoming calls to your boss.

See Webex | Handle Your Boss' Calls.

The following feature applies to Webex Calling

Record Your Phone Calls—Windows, Mac, iPhone, iPad, and Android

Your administrator determines how much control you have over recording your calls. Depending on your setup, your incoming and outgoing calls may be recorded automatically or you may be able to decide which calls you want to record. If your administrator has enabled you to record your own calls, you may be able to pause and stop recordings at your own discretion. When a call is being recorded, that recording continues whether you move the call to another device, merge the call with another active call, or make a conference call. You're presented with a visual indicator letting you know when a call is being recorded.

See Webex | Record Your Phone Calls.

Worried About Background Noise in your Meeting?

Don’t be. Join your meetings and calls without worrying about noisy keyboards, doorbells, or online learning happening in the next room.

October 30, 2020

We're planning to release an update for Webex Teams on Mac in the coming days to include some improvements. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

October 29, 2020

The following app versions correspond to today's releases. See Webex Teams | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—40.10.1.16875

  • Mac—40.10.1.16875

  • iPhone and iPad—40.10.0.1054

  • Android—40.10.1.255

Webex Teams Version Scheme Updated to 40.x.y.z

Today, the Webex Teams app follows the 3.0.x version scheme for desktop and 4.x.y version scheme for mobile. As we integrate advanced meeting and calling capabilities previously available through Webex Meetings and Jabber into Webex Teams, we want to align our versioning paradigm. So, starting with the October release, we will move the desktop and mobile apps to align with the 40.X.Y.Z versioning scheme. Where the following applies:

  • 40—Denotes the year

  • X—Month of system release

  • Y—Subversion or patch version within a system release

  • Z—Internally used to identify content

So, for example, the initial October release of Webex Teams will have version 40.10.1.z.

Support for Microsoft Intune and Several MAM Policies—iPhone, iPad, and Android

To continue our promise of a secure application, Webex Teams will be available out of the box in the Microsoft Intune admin console in the Google Play and iOS App stores with added support for multiple AppConfig policies. This will help your users to collaborate freely using their company devices, while giving you the control to protect conversations and data. You can choose to leverage Microsoft Intune for device enrollment or use another third-party service. Some examples of policies supported using AppConfig are single sign-on, disable copy/paste, prevent app backup, manage document sharing, disallow non-managed apps to run, passcode-based entry.

Settings and Preferences—iPhone, iPad, and Android

To help you discover settings on mobile, we’ve updated the settings hierarchy to match the desktop settings. You’ll have General, Notifications, Audio, Video, Accounts, Calendar, Messaging, Meetings, and Calling settings.

October 7, 2020

We've released an update for Webex Teams on Mac. This updates the September app that is available for organizations that have enabled the Custom update schedule setting in Cisco Webex Control Hub. The following is the app version that correspond to today's update.

  • Mac—3.0.16651.0

October 6, 2020

We're planning to release an update to the Mac app in the coming days to include some improvements. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

Classified Spaces—Windows, Mac, iPhone, iPad and Android

We've added a new setting to add classification labels to new spaces. This will make it easier for everyone to know what information can be shared in these spaces and who should be allowed to join that space. Your administrator enables this feature and they set up the classification labels that you can choose.

Rememory Bot—Windows, Mac, iPhone, iPad, and Android

Rememory has long been helping people like us to set reminders for important items to follow up on. Whether it's a recurring reminder on a daily, weekly, or monthly basis or just a single reminder to check on a space, Rememory has your back! With the latest updates, the bot is easier than ever to use. Check it out here: https://apphub.webex.com/teams/applications/rememory-cisco-systems

Support for Azure Conditional Access to Microsoft OneDrive and SharePoint Online—Windows and Mac

When your organization uses Azure Conditional Access, you can now sign in to your Microsoft OneDrive and SharePoint Online content management from within Webex Teams.

Make it Easy to Find Important Content in Your Spaces—Windows and Mac

With tabs, you can bring important websites right into spaces. In your spaces, where you see the Messages and Content tabs, just click Add + to create a URL shortcut for any website.

Mobile QR Code in the Desktop Apps—Windows and Mac

Collaborate anytime, anywhere. We're adding a QR code in the desktop apps. You can scan this QR code with your mobile device, to easily download the latest mobile apps.

Keyboard Shortcuts for Quick Access to Messaging—Windows

In this release, we’ve added three new keyboard shortcuts that allow you to quickly jump to the key areas in the app that are used for messaging:

  • Alt + Shift + A—Takes you to the All tab and puts focus in the Spaces list. You can use the up/down arrow to select a space.

  • Ctrl+Shift+I—Brings focus to the message area where you type your message.

  • Ctrl + H—Puts focus on the last received message in the current space.

We want to improve accessibility as you catch up, read and respond to messages. These new keyboard shortcuts navigate between the space list, compose message area, and the message history to enable you to be more productive.

New Emoji Experience—Windows

Our emojis on Windows have gotten a whole new look!.

  • Now, when you use the emoji picker while writing a message or setting a custom status you'll see a brand new set of emojis to choose from.

  • You'll also notice a new search box in the emoji picker, which you can use to find the perfect emoji in seconds.

  • With this update, when you send a message with a single emoji (no spaces), the emoji appears larger in the space after you hit send.

  • We've also added a whole new category - Flags.

  • Quickly access the emoji picker with the shortcut: CTRL+Shift+D

Link Microsoft OneDrive and Microsoft SharePoint Online Folders to a Space—iPhone, iPad, and Android

We released this already on desktop and now we're adding it to mobile. You can link and unlink OneDrive & Sharepoint Online folders to spaces from your mobile client.

Settings and Preferences—iPhone, iPad, and Android

To help you discover settings on mobile, we’ve updated the settings hierarchy to match the desktop settings. You’ll have General, Notifications, Audio, Video, Accounts, Calendar, Messaging, Meetings, and Calling settings.

Updates to Long-Press Menu—iPhone and iPad

We aligned the long-press menu on iPhone and iPad with the menu on Android.

Filter for Threaded Messages—iPhone and iPad

We released this in desktop and Android, and now we’re adding the thread filter in iPhone and iPad. This will help you see a list of threads that you’ve started and threads you’ve replied to.

Compress Files—Android

We've added more options to compress files before you send them. You can now choose to never compress the files, be prompted each time a file is added, or you can choose to always compress files before they are sent.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex Teams | Find Out What Calling Service You Have.

The following features apply to Calling in Webex Teams (Webex Calling and Unified CM)

Right-Click Options in Your Call History—Windows and Mac

You can right-click an entry in your Call History and have several convenient options at your fingertips. You can call the person back, add the person to your Contacts list, send a message, send an email, or even start a meeting.

See Webex Teams | View Call and Meeting History.

Keyboard Shortcuts for Quick Access to Calling—Windows and Mac

In the app header, you can search for someone's name or enter their number and then choose to make it an audio or video call using a combination of keys:

  • Audio Call—Option + Command + C (Mac); Ctrl + Alt + C (Windows)

  • Video Call—Option + Command + U (Mac); Ctrl + Alt + V (Windows)

See Webex Teams | Keyboard Navigation and Shortcuts.

The following features apply to Calling in Webex Teams (Webex Calling)

Call Queues—Windows, Mac, iPhone, iPad, and Android

By selecting the call queues link on the call settings page, you can set your automatic call distribution (ACD) status for your call center queues.

See Webex Teams | Sign into Your Call Queue.

Change the Description of Your Desk Phone—Windows and Mac

You can access the description of your desk phone right from your desktop app and you can personalize that description to something that makes sense to you. Hover over the phone description and then click to change the name. If you have more than one desk phone connected to your app, customizing each description can be helpful.

See Webex Teams | Connect to Your Desk Phone to Handle Calls.

Call Someone from Your Contacts List—iPhone, iPad, and Android

After you add someone to your Contacts List in Webex Teams, you can call them from your mobile app, even if they're external contacts.

See https://help.webex.com/z3397j/

Make a Call from the App Using Your Mobile Cellular Network (also Known as Call Back)—iPhone, iPad, and Android

If your administrator has set you up with Single Number Reach (BroadWorks Anywhere) and Call Back, you can choose how calls happen in Webex Teams depending on your environment. You have the option to make work calls using your mobile phone connection, which ensures your calls are uninterrupted even if data is unavailable. No matter what option you choose, your work number is always used as the caller ID so people can easily identify you.

See Webex Teams | Make Work Calls Using Call Back.

The following features apply to Calling in Webex Teams (Unified CM)

Add a Pause to a Dial String—iPhone, iPad, and Android

You can add a pause to an entered phone number, which you might need if you're joining a conference call and need to enter numbers in response to the automated system. You can add a comma (,) to the number, which gives a 1-second delay in the dialing. You can add several commas in a row to extend the delay. You could enter something like: 95556543123,,,,56789.

See Webex Teams | Choose Your Audio and Video Settings Before You Join a Meeting.