January

January 13, 2021

We've released updates for the October and November versions of Webex for Windows and Mac. These updates include maintenance fixes and are available for organizations that have enabled the Custom update schedule setting in Cisco Webex Control Hub. The following are the app versions that correspond to today's updates.

  • October: 40.10.1.17576

  • November: 40.11.0.17575

January 12, 2021

The following app versions correspond to today's releases. See Webex Teams | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—41.1.0.17621

  • Mac—41.1.0.17621

  • iPhone and iPad—41.1

  • Android—41.1

January 6, 2021

We've updated the app versions for December for Windows and Mac. The following app versions correspond to today's release. See Webex | Release Notes to get information about the issues resolved with these releases.

  • Windows—40.12.0.17554

  • Mac—40.12.0.17554

Edit messages with attachments—Windows, Mac, iPhone, iPad, and Android

Now you can edit your messages even if they originally included attachments, such as whiteboards, files, or GIFs. For now, you won’t be able to make any changes to the attachments, just the message itself.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex Teams | Find Out What Calling Service You Have.

Unified CM, Webex Calling, and Calling hosted by a Service Provider

Control the audio and video of your device—Windows, Mac, iPhone, iPad, and Android

When you're connected to a device, you can mute your device or control the volume and your video without leaving Webex. When you're in a call, simply access your device panel in the app header and adjust your audio and video from there.

See Webex | Control your Device Audio and Video During a Call or Meeting.

Call history improvements—Windows, Mac, iPhone, iPad, and Android

We’ve streamlined your call history to make it easier to see more relevant details about your calls. Your call times appear right in the history now instead of in the details.

See Webex | View Call and Meeting History.

Test your sound before making or answering a call—Windows and Mac

You can test your speaker and microphone before jumping into a call to make sure your audio is the best it can be.

See Webex | Test your Audio Before a Call or Meeting.

View progress of Cisco headset upgrades—Windows and Mac

When you choose to upgrade the version of your Cisco headset to the latest release, you can now see the status of that upgrade in real-time.

See Upgrade Your Headset to the Latest Release on Webex.

Call someone's phone number from a message—iPhone and iPad

If someone posts their phone number in a space, you can tap the number to call them. No need to copy and paste the number, write it down, or memorize it; You can make the call right from there and the call is completed by your phone app.

See Webex | Call Anyone with a Phone Number.

Unified CM

Park and retrieve your phone calls—Windows, Mac, iPhone, iPad, and Android

You can park a call on one device and you or someone else can retrieve the call from another device.

See Webex | Park and Retrieve Phone Calls.

Choose where you want your call controls to appear—Windows and Mac

For all of your incoming calls, you can choose the setting that pushes your call control window to the front automatically so it's readily available. Alternatively, if you don't need access to any of those call controls, you can always keep that window hidden or just when a call is put on hold on a shared line.

See Webex | Choose when Your Call Control Window Pops Up.

Monitor an agent’s call for quality assurance—Windows

Supervisors can silently monitor customer calls in a call center to ensure the quality of the customer service provided by the agent.

See Contact Center Integration for Webex.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Improved Layout Control—Windows and Mac

A new Layout button allows you to change your video layout in a meeting. The video layouts include Grid, Stack, Side by side, and Full-screen view. The new Side by side video layout allows you to see the active speaker and videos of other participants in a side-by-side view.

Music Mode Enhancements—Windows and Mac

You can now turn on or turn off music mode in a meeting by clicking the drop-down in the Mute button. When music mode is turned on, you see a musical note in the Mute button.

Control the audio and video of your device—Windows, Mac, iPhone, iPad, and Android

When you're connected to a device, you can mute your device or control the volume and your video without leaving Webex. When you're in a meeting, simply access your device panel in the app header and adjust your audio and video from there.

See Webex | Control Your Device Audio and Video During a Call or Meeting.

Test your sound before joining a meeting—Windows and Mac

You can test your speaker and microphone before jumping into a meeting to make sure that your audio is the best it can be.

See Webex | Test Your Audio Before a Call or Meeting.

December 10, 2020

We've updated the app versions for December for Windows and Mac.

The following app versions correspond to today's release. See Webex | Release Notes to get information about the issues resolved with these releases.

  • Windows—40.12.0.17322

  • Mac—40.12.0.17322

December 8, 2020

Webex Teams is now the all new Webex

We’re renaming Webex Teams, but don’t worry, you’re still getting everything you got with Webex Teams and more. Both the desktop and mobile app names have been updated in today’s release. The logo will stay the same and we won’t be making any changes to the Webex Meetings app right now.

For more information, see the all new Webex.

Webex 2021 release dates

In 2021, we are changing when we release Webex. Webex will release on the first Tuesday of every month instead of the last Thursday. For January only, we have an exception and plan to release on the 12th.

Changes to What’s New

We’ve moved things around a bit in this article to make it easier to find info that you need. In Announcements, we’ll include updates or tell you about changes that impact the entire app (like UI changes). Specifics about features related to meetings, messaging, and calling fill out most of the details each month.

We’ll be posting an update about what’s coming in the next month about 2 weeks before its release. For January, we plan to post an update by December 22.

Updated app versions

The following app versions correspond to today's releases. See Webex | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—40.12.0.17293

  • Mac—40.12.0.17293

  • iPhone and iPad—40.12

  • Android—40.12

Set a Cover Photo for Your Profile and Spaces—Windows and Mac

For a personal touch, choose a background image for your profile, contact card, and spaces. You can select from a set of predefined images, but we’re planning to add support for custom images soon.

For more information, see Update a Space Name, Picture, and Cover Image.

Seasonal Emoji Reactions—Windows and Mac

To add some festive cheer, we're giving reactions a seasonal makeover. You'll see these changes for all reactions on Windows and Mac from December 8 to January 7. (On mobile, reactions use the Android or iOS emojis so we aren't updating those reactions.)

If you'd prefer to turn this option off, contact feature-feedback@cisco.com before December 10.

This is only available using the December release builds.

Extended Do Not Disturb Options—Windows and Mac

You can now enjoy your vacations and holidays uninterrupted. We've introduced some new options for you to set your status to Do Not Disturb (DND) for 7 or 14 days​. Once set, you won't receive any notifications on desktop or mobile.

For more information, see Let People Know You're Busy.

Reactions Limit Increased—iPhone and iPad

We've increased the number of times you can react to a single message from two to three! Happy reacting!

For more information, see Add Emoji Reactions to Messages.

Full-Featured Meetings

For new customers and existing customers who opted in for the full-featured meetings experience from the Webex app, you’ll get features such as breakout sessions, live streaming, and recording transcripts. For more information, see Get Started with Webex.

To learn about what's new for full-featured meetings, see What's New for the Latest Channel of Webex Meetings.

Schedule, Start, Join, Repeat!

You’re meeting virtually more than ever and need one place to start, schedule, and join your meetings. With your new calendar, you can start a meeting right away or join someone else’s. If you need to schedule a meeting for later, you can do that too, with connections to your Outlook and Google calendars.

Settings for Meetings

We’ve made the meetings settings from the Webex Meetings desktop app available in the Webex app. You’ll be able to set your default Webex site, see details about your Personal Room, and choose the default audio and video for your meetings right from the Webex app.

November 25, 2020

The following app versions correspond to today's releases. See Webex Teams | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—40.11.0.17133

  • Mac—40.11.0.17133

  • iPhone and iPad—40.11.0.180

  • Android—40.11.1.227

November 19, 2020

Birthday Bot—Windows, Mac, iPhone, iPad, and Android

We’ve created a super easy way to keep track of and celebrate birthdays within your team with a new Birthday Bot! Check it out here: https://apphub.webex.com/messaging/applications/birthdaybot-cisco-systems.

November 17, 2020

Make it Easy to Find Important Content in Your Spaces—Windows and Mac

We've made a change to tabs with website shortcuts, this feature is now enabled by default. To disable this feature for your organization, see Disable Tabs with Website Shortcuts for Webex Teams

November 9, 2020

We've released an update for Webex on Windows, see Webex Teams | Release Notes to get information about the issues resolved. The following is the app version that correspond to today's update.

  • Windows—40.10.1.16961

November 5, 2020

We're planning to release an update for Webex Teams on Windows in the coming days to include some improvements. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

November 4, 2020

We've released an update for Webex on Mac, see Webex Teams | Release Notes to get information about the issues resolved. The following is the app version that correspond to today's update.

  • Mac—40.10.1.16903

Choose a New, More Colorful, Theme—Windows, Mac, iPhone, iPad, and Android

Add more color to your views by choosing one of the new themes—Bronze, Jade, and Lavender. Find these new themes in your settings, along with the Light and Dark themes you already had.

See Webex Teams | Change the Color Theme.

Reactions Limit Increased—Windows, Mac, and Android

We have increased the number of times you can react to a single message from two to three! Happy reacting!

See Webex Teams | Add Emoji Reactions to Messages.

Edit your Latest Message Quickly—Windows and Mac

Want to edit your latest message quickly? From now on, you can use the up arrow shortcut to edit the last message you sent in a space!

See Webex Teams | Edit Messages

Chat with Someone on Skype for Business from Webex—Windows and Mac

You'll be able to chat with someone who uses Skype for Business directly from Webex.

To find out more about this new exciting feature and how it could be enabled for your organisation, check out SIP Interdomain Federation for Webex Teams.

To understand how to send a message, see Send a Message to Someone on Another Instant Messaging App.

New In-Space Design—iPhone, iPad, and Android

We've redesigned how you work inside a space. We updated the in-space design on desktop in March and now we're introducing it on mobile. You'll have fewer taps to make a call or start a meeting in a space and you can use the new in-space action menus to increase discoverability, usability, and scalability.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex Teams | Find Out What Calling Service You Have.

The following features apply to Webex Calling and Calling hosted by a Service Provider

Complete a Transfer Before the Other Person Answers—Windows, Mac, iPhone, iPad, and Android

When you transfer a phone call, you no longer have to wait for the other person to answer the call for you to complete the transfer. You can complete the transfer while the call is still ringing, saving you time. This is super helpful if you're experiencing a high volume of calls or you're just too busy to wait around for the person to answer the call.

See Webex | Transfer a Phone Call.

Manage Your Boss' Calls (also Known as Executive Assistant)—Windows and Mac

Your administrator can allow you to screen calls to your boss. You can answer your boss' calls, make calls on their behalf (their caller ID displays to the person you call), and push incoming calls to your boss.

See Webex | Handle Your Boss' Calls.

The following feature applies to Webex Calling

Record Your Phone Calls—Windows, Mac, iPhone, iPad, and Android

Your administrator determines how much control you have over recording your calls. Depending on your setup, your incoming and outgoing calls may be recorded automatically or you may be able to decide which calls you want to record. If your administrator has enabled you to record your own calls, you may be able to pause and stop recordings at your own discretion. When a call is being recorded, that recording continues whether you move the call to another device, merge the call with another active call, or make a conference call. You're presented with a visual indicator letting you know when a call is being recorded.

See Webex | Record Your Phone Calls.

Worried About Background Noise in your Meeting?

Don’t be. Join your meetings and calls without worrying about noisy keyboards, doorbells, or online learning happening in the next room.

October 30, 2020

We're planning to release an update for Webex Teams on Mac in the coming days to include some improvements. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

October 29, 2020

The following app versions correspond to today's releases. See Webex Teams | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—40.10.1.16875

  • Mac—40.10.1.16875

  • iPhone and iPad—40.10.0.1054

  • Android—40.10.1.255

Webex Teams Version Scheme Updated to 40.x.y.z

Today, the Webex Teams app follows the 3.0.x version scheme for desktop and 4.x.y version scheme for mobile. As we integrate advanced meeting and calling capabilities previously available through Webex Meetings and Jabber into Webex Teams, we want to align our versioning paradigm. So, starting with the October release, we will move the desktop and mobile apps to align with the 40.X.Y.Z versioning scheme. Where the following applies:

  • 40—Denotes the year

  • X—Month of system release

  • Y—Subversion or patch version within a system release

  • Z—Internally used to identify content

So, for example, the initial October release of Webex Teams will have version 40.10.1.z.

Support for Microsoft Intune and Several MAM Policies—iPhone, iPad, and Android

To continue our promise of a secure application, Webex Teams will be available out of the box in the Microsoft Intune admin console in the Google Play and iOS App stores with added support for multiple AppConfig policies. This will help your users to collaborate freely using their company devices, while giving you the control to protect conversations and data. You can choose to leverage Microsoft Intune for device enrollment or use another third-party service. Some examples of policies supported using AppConfig are single sign-on, disable copy/paste, prevent app backup, manage document sharing, disallow non-managed apps to run, passcode-based entry.

Settings and Preferences—iPhone, iPad, and Android

To help you discover settings on mobile, we’ve updated the settings hierarchy to match the desktop settings. You’ll have General, Notifications, Audio, Video, Accounts, Calendar, Messaging, Meetings, and Calling settings.

October 7, 2020

We've released an update for Webex Teams on Mac. This updates the September app that is available for organizations that have enabled the Custom update schedule setting in Cisco Webex Control Hub. The following is the app version that correspond to today's update.

  • Mac—3.0.16651.0

October 6, 2020

We're planning to release an update to the Mac app in the coming days to include some improvements. We just wanted to let you know about this upcoming update, and we'll post again when the update is available.

Classified Spaces—Windows, Mac, iPhone, iPad and Android

We've added a new setting to add classification labels to new spaces. This will make it easier for everyone to know what information can be shared in these spaces and who should be allowed to join that space. Your administrator enables this feature and they set up the classification labels that you can choose.

Rememory Bot—Windows, Mac, iPhone, iPad, and Android

Rememory has long been helping people like us to set reminders for important items to follow up on. Whether it's a recurring reminder on a daily, weekly, or monthly basis or just a single reminder to check on a space, Rememory has your back! With the latest updates, the bot is easier than ever to use. Check it out here: https://apphub.webex.com/teams/applications/rememory-cisco-systems

Support for Azure Conditional Access to Microsoft OneDrive and SharePoint Online—Windows and Mac

When your organization uses Azure Conditional Access, you can now sign in to your Microsoft OneDrive and SharePoint Online content management from within Webex Teams.

Make it Easy to Find Important Content in Your Spaces—Windows and Mac

With tabs, you can bring important websites right into spaces. In your spaces, where you see the Messages and Content tabs, just click Add + to create a URL shortcut for any website.

Mobile QR Code in the Desktop Apps—Windows and Mac

Collaborate anytime, anywhere. We're adding a QR code in the desktop apps. You can scan this QR code with your mobile device, to easily download the latest mobile apps.

Keyboard Shortcuts for Quick Access to Messaging—Windows

In this release, we’ve added three new keyboard shortcuts that allow you to quickly jump to the key areas in the app that are used for messaging:

  • Alt + Shift + A—Takes you to the All tab and puts focus in the Spaces list. You can use the up/down arrow to select a space.

  • Ctrl+Shift+I—Brings focus to the message area where you type your message.

  • Ctrl + H—Puts focus on the last received message in the current space.

We want to improve accessibility as you catch up, read and respond to messages. These new keyboard shortcuts navigate between the space list, compose message area, and the message history to enable you to be more productive.

New Emoji Experience—Windows

Our emojis on Windows have gotten a whole new look!.

  • Now, when you use the emoji picker while writing a message or setting a custom status you'll see a brand new set of emojis to choose from.

  • You'll also notice a new search box in the emoji picker, which you can use to find the perfect emoji in seconds.

  • With this update, when you send a message with a single emoji (no spaces), the emoji appears larger in the space after you hit send.

  • We've also added a whole new category - Flags.

  • Quickly access the emoji picker with the shortcut: CTRL+Shift+D

Link Microsoft OneDrive and Microsoft SharePoint Online Folders to a Space—iPhone, iPad, and Android

We released this already on desktop and now we're adding it to mobile. You can link and unlink OneDrive & Sharepoint Online folders to spaces from your mobile client.

Settings and Preferences—iPhone, iPad, and Android

To help you discover settings on mobile, we’ve updated the settings hierarchy to match the desktop settings. You’ll have General, Notifications, Audio, Video, Accounts, Calendar, Messaging, Meetings, and Calling settings.

Updates to Long-Press Menu—iPhone and iPad

We aligned the long-press menu on iPhone and iPad with the menu on Android.

Filter for Threaded Messages—iPhone and iPad

We released this in desktop and Android, and now we’re adding the thread filter in iPhone and iPad. This will help you see a list of threads that you’ve started and threads you’ve replied to.

Compress Files—Android

We've added more options to compress files before you send them. You can now choose to never compress the files, be prompted each time a file is added, or you can choose to always compress files before they are sent.

The calling service your administrator has set up for you determines which calling features you can use.

Below, we've indicated which calling service each new feature applies to. If you're not sure what calling service you have, see Webex Teams | Find Out What Calling Service You Have.

The following features apply to Calling in Webex Teams (Webex Calling and Unified CM)

Right-Click Options in Your Call History—Windows and Mac

You can right-click an entry in your Call History and have several convenient options at your fingertips. You can call the person back, add the person to your Contacts list, send a message, send an email, or even start a meeting.

See Webex Teams | View Call and Meeting History.

Keyboard Shortcuts for Quick Access to Calling—Windows and Mac

In the app header, you can search for someone's name or enter their number and then choose to make it an audio or video call using a combination of keys:

  • Audio Call—Option + Command + C (Mac); Ctrl + Alt + C (Windows)

  • Video Call—Option + Command + U (Mac); Ctrl + Alt + V (Windows)

See Webex Teams | Keyboard Navigation and Shortcuts.

The following features apply to Calling in Webex Teams (Webex Calling)

Call Queues—Windows, Mac, iPhone, iPad, and Android

By selecting the call queues link on the call settings page, you can set your automatic call distribution (ACD) status for your call center queues.

See Webex Teams | Sign into Your Call Queue.

Change the Description of Your Desk Phone—Windows and Mac

You can access the description of your desk phone right from your desktop app and you can personalize that description to something that makes sense to you. Hover over the phone description and then click to change the name. If you have more than one desk phone connected to your app, customizing each description can be helpful.

See Webex Teams | Connect to Your Desk Phone to Handle Calls.

Call Someone from Your Contacts List—iPhone, iPad, and Android

After you add someone to your Contacts List in Webex Teams, you can call them from your mobile app, even if they're external contacts.

See https://help.webex.com/z3397j/

Make a Call from the App Using Your Mobile Cellular Network (also Known as Call Back)—iPhone, iPad, and Android

If your administrator has set you up with Single Number Reach (BroadWorks Anywhere) and Call Back, you can choose how calls happen in Webex Teams depending on your environment. You have the option to make work calls using your mobile phone connection, which ensures your calls are uninterrupted even if data is unavailable. No matter what option you choose, your work number is always used as the caller ID so people can easily identify you.

See Webex Teams | Make Work Calls Using Call Back.

The following features apply to Calling in Webex Teams (Unified CM)

Add a Pause to a Dial String—iPhone, iPad, and Android

You can add a pause to an entered phone number, which you might need if you're joining a conference call and need to enter numbers in response to the automated system. You can add a comma (,) to the number, which gives a 1-second delay in the dialing. You can add several commas in a row to extend the delay. You could enter something like: 95556543123,,,,56789.

See Webex Teams | Choose Your Audio and Video Settings Before You Join a Meeting.