WBS Trace Grabber
What is the WBS Trace Grabber?
How do I gather data once a meeting is no longer in progress?
This is a utility used to gather data once a meeting is no longer in progress.
Windows 7 / 8 / 8.1 / 10
Supported Cisco Webex Product Version
All Cisco Webex meeting service versions
Instructions (How to capture logs)
- Double-click on wbxtraceget2.exe.
As soon as the logging is complete, the following prompt appears:
- Click OK.
- The Windows explorer folder will open showing the .RAR log file location:
Send the resulting log file to your Support rep.
The Webex tracer logs for a meeting that is no longer running, can be found at %USERPROFILE%\AppData\Local\Temp
Note: To Capture Webex Trace on a Mac, see: https://help.webex.com/WBX000026384/How-Do-I-Capture-Webex-Trace-Crash-Logs-on-a-Mac