Webex Trace Grabber For Microsoft Windows

The Webex Tracer (WBX Tracer2) is a tool designed to collect data related to Webex meetings after they have concluded. It is helpful for post-meeting analysis and troubleshooting.


Perform the following steps to capture the logs:
  1. Double-click on wbxtraceget2.exe.
An MS-DOS window appears as the log files are gathered into a .RAR file.

As soon as the logging is complete, the following prompt appears:
  1. Click OK.
  2. The Windows Explorer folder will open, showing the .RAR log file location:
The Webex tracer logs for a meeting no longer running can be found at %USERPROFILE%\AppData\Local\Temp\wbxlogs.
Once you have the file, you can provide it when contacting technical support.


Was this article helpful?