When you require that your attendees register for a meeting or webinar, you can do the following before and during the session:

  • View a list of attendees to determine whether they have registered for the meeting or webinar.

  • Obtain attendees' names, email addresses, and other information before they can join the meeting or webinar.

  • Accept or reject individual registration requests.

If you invite someone to a meeting or webinar that requires registration, they receive an email that includes the following:

  • Information about the meeting or webinar.

  • A link to register for the meeting or webinar.

  • A random registration ID for the webinar, if you selected this option.

Set up required registration for your meeting or webinar

  1. Sign in to your Webex site, then select Schedule a meeting or Schedule a webinar.
  2. After entering your meeting or webinar information, select Advanced options.
  3. Under Registration, select Required.

     

    Registration cannot be used with recurring meetings or if the Join before host option is selected. If these options are selected, registration is disabled for the meeting or webinar, and any previous attendee registrations are permanently deleted. To recover these attendee registrations, please contact the Cisco Technical Assistance Center.

    For more information about these features, see Advanced scheduling options for Webex Meetings and Webex Webinars.

    • To prevent unauthorized access for guest attendees, under Registration ID, select the check box next to Generate random ID authentication for each registrant. Once the webinar is scheduled, the attendee receives a registration ID through email. When the attendee joins the webinar, they enter the registration ID and their email address for authentication.

       

      This feature is available on a delayed release cycle. Check status.webex.com/maintenance to see when it is available on your site.

    • Under Approval rules, leave Automatically approve all registration requests unchecked to secure a meeting or webinar from unauthorized access. The host manually accepts or rejects all registration requests. For more information about approval rules, click Principles of rule execution. For more information about approving or rejecting registration requests, see Accept or reject meeting and webinar registration requests.

       

      If you leave this check box unchecked and an attendee registers after the meeting, or the webinar has already started, they cannot join until they receive a registration confirmation email and provide the meeting or webinar password. For more information, see Accept or reject meeting and webinar registration requests.

    • If you check the Automatically approve all registration requests check box and an attendee registers after the meeting or webinar has already started, the attendee can join immediately without providing the password.Under Registrant number, in Maximum number of registrants, enter a number to set a registration cap. If you have a 1000, 3000, or 5000-user plan, you can accept a maximum of 10,000 registrations. If you have a 10,000, 25,000, 50,000, or 100,000-user plan, you can accept 20% more registrations than your plan allows. For example, if you have a 10,000-user plan, you can accept a maximum of 12,000 registrations. Although you can accept more registrations than your plan allows, only the number of attendees allowed by your plan can join your meeting or webinar. For example, if you have a 10,000-user plan, only 10,000 users can join. If you have a 1000, 3000, or 5000-user plan, only 1000, 3000, or 5000 users can join, respectively.

    If a user tries to register for a meeting or webinar that is full, they receive an email message with further information.

  4. (Optional) To customize the registration form to obtain additional information about each attendee, complete the steps in Customize the Webex Meetings and Webex Webinars registration form.
  5. Click Schedule.

If you uncheck the Require attendee registration check box after one or more attendees have registered for the meeting or webinar, all registrations are deleted. If you check the Require attendee registration check box again, the registration form defaults to the standard registration form with the attendee’s name and email address.