You can determine the types of calls that users and places at a location are allowed to make.
Outgoing Calling Permissions
You can define the default calling permission for each call type at a location. For example, you can use the calling permission Block to keep users from making National calls in the San Jose location.
Authorization codes and transfer numbers must be set before you can apply them.
For each call type you can choose the following:
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Allow—Callers at this location can make these types of calls.
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Block—Callers at this location can’t make these types of calls.
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Require Authorization Code—Callers must enter the authorization code that you set before placing an outgoing call. You can't have more than 100 authorization codes for an outbound calling plan.
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Transfer to number 1, 2, or 3—If you select this, then these types of calls are transferred automatically to the number you choose.
Default Call Type Values
Below are the default call type values.
Call Type |
Default Setting |
Transfer/ Forwards Enabled |
---|---|---|
Internal |
Allow |
Yes |
National |
Allow |
Yes |
Toll Free |
Allow |
Yes |
International |
Block |
No |
Operator Assistance |
Allow |
Yes |
Chargeable Directory Assistance |
Allow |
Yes |
Special Services I |
Allow |
Yes |
Special Services II |
Allow |
Yes |
Premium Services I |
Block |
No |
Premium Services II |
Block |
No |
Change the Calling Permission for a Type of Call
1 |
From the customer view in https://admin.webex.com, under Management select Locations. |
2 |
Select the location that you want to update the calling type for. |
3 |
Select . |
4 |
Choose the Call Type you want to update, make the updates, and select Save. |
Add an Authorization Code
1 |
From the customer view in https://admin.webex.com, under Management select Locations. |
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2 |
Select the location that you want to add an authorization code to. |
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3 |
Select . |
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4 |
Select Authorization Codes, and click Add Code.
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5 |
Enter a description and the code you want to add. |
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6 |
Select Add. |
Delete an Authorization Code
1 |
From the customer view in https://admin.webex.com, under Management select Locations. |
2 |
Select the location that you want to delete an authorization code from. |
3 |
Select . |
4 |
Select Authorization Codes, click the x next to the authorization code you want to delete, and click Delete. |
Add an Auto-Transfer Number
You can add up to 3 auto-transfer numbers.
1 |
From the customer view in https://admin.webex.com, under Management select Locations. |
2 |
Select the location that you want to add an auto-transfer number to. |
3 |
Select . |
4 |
Select Auto-Transfer Numbers, enter a transfer number and select Save. |
Delete an Auto-Transfer Number
1 |
From the customer view in https://admin.webex.com, under Management select Locations. |
2 |
Select the location that you want to delete an auto-transfer number from. |
3 |
Select . |
4 |
Select Auto-Transfer Numbers, click the x next to the number you want to delete, and select Delete. |