Error: 'Revocation information for the security certificate for this site is not available.' when Accessing a Webex Site
Error: 'Revocation information for the security certificate for this site is not available.' when accessing a Webex site.
Error: 'Revocation information for the security certificate for this site is not available.' when accessing a Webex site with Internet Explorer.
Solution:
Follow the steps below to resolve the issue:
For Internet Explorer:
- Launch Internet Explorer.
- Go to the Tools menu, then select Internet options.
- Note: If you do not see the Tools menu, press the Alt + T keys on your keyboard.
- Note: If you do not see the Tools menu, press the Alt + T keys on your keyboard.
- Go to the Advanced tab.
- Scroll down to the Security section.
- Check the TLS 1.2 box, then click the OK button.
- Exit all instances of Internet Explorer, then open a new copy for the changes to take effect.
For Google Chrome:
- Launch Google Chrome.
- Press Alt+F on the keyboard and select Settings.
- Scroll down and select Advanced.
- Scroll down to the Network section and click on Change proxy settings...
- Select the Advanced tab.
- Scroll down to Security category, manually check the option box for Use TLS 1.2.
- Click OK.
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