Vorbereitungen

To set up this feature for workspaces, ensure that workspaces have a professional license assigned. To find out more about the features that are available with workspace licenses, see Features available by license type for Webex Calling.
1

Melden Sie sich bei Control Hub an.

2

Go to the respective path.

  • Für Benutzer: Go to Management > Users. Then, select a user.

  • For Workspaces: Go to Management > Workspaces. Then, select a workspace.

3

Click the Calling tab.

4

Go to the Call handling section, select Selectively Accept Calls, and turn on the toggle.

5

Select a predefined schedule from the drop-down list.

If you don’t see a schedule that you want to use for this setting, you can create a new schedule from the Schedules page. For more information, see Create Schedules.

6

Klicken Sie auf Zeitplan hinzufügen , um die folgenden Parameter zu setzen:

  • Schedule—Select the predefined schedule for when the user wants to accept the calls from the drop-down list.

    If you're a location administrator, only the schedules pertaining to your assigned locations appear.

  • Calls From—Select to accept calls from Any Phone Number or Select Phone Numbers. Wenn Sie Auswahl Telefonnummern, geben Sie die zusätzlichen Details ein.

  • Accept or Don't accept—Choose to accept or decline the calls that fit within these parameters.

7

Klicken Sie auf Speichern.

The created schedule is added to the Accept or Don't Accept table. Sie können die Zeitpläne nach Bedarf aus den Tabellen bearbeiten oder löschen.

Don't Accept takes precedence over Accept.
8

Klicken Sie auf Speichern.

A user can also set up selective call acceptance on their own in the user portal. For more details, see Selectively accept calls. Any changes made to these settings by the user reflect in both the user portal and Control Hub.