1

Click your profile picture, then select Help > Report an issue.

2

In the pop-up window, choose a Product area and Issue type, from the drop-down lists.

3

Optional: Enter a description of the issue, and include any relevant details.

4

Then, click Submit.

Log files are automatically included when you send the report.

You'll receive a confirmation pop-up that includes a Feedback ID number. If you need to contact support, provide them with the feedback number.

However, Webex App guest, and free account users, won't receive a Feedback ID number.

We appreciate your help! We can't send you an individual response, but we'll investigate your report and use the information provided to improve our processes.

1

Tap your profile picture, then select Help > Report an issue.

2

In the pop-up window, choose a Product area, and Issue type, from the drop-down lists.

3

Optional: Enter a description of the issue, and include any relevant details.

4

Then, tap Send.

Log files are automatically included when you send the report.

You receive a confirmation pop-up with a Feedback ID number. If you need to contact support, provide them with the feedback number.

However, Webex App guest, and free account users, won't receive a Feedback ID number.

We appreciate your help! We can't send you an individual response, but we'll investigate your report and use the information provided to improve our processes.