September 29, 2022

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New functionality
  • Access upcoming and past Webex Webinars for which the user is the host.

  • Import Webex Webinar invitees, registrants, or attendees to Salesforce as contacts, leads, or any custom objects.

  • Link imported records to Salesforce campaigns.

General improvements
  • Enhanced metrics instrumentation to support new Webex Webinars functionality and capture package versions, enabling Cisco personnel to more effectively assist with troubleshooting customer issues.

  • Optimized platform event usage in Salesforce.


March 24, 2022

Bug fixes
  • Fixed login issues


March 22, 2022

This build is temporarily unavailable because of a potential high-severity issue. This is currently under investigation. We recommend that you upgrade to version 1.10 instead.

New functionality
  • Added a new access token refresh engine

  • Enhanced admin tab error messages

  • Enhanced meetings retrieval engine

Bug fixes
  • Improved performance when the space information icon is clicked

  • Fixed minor chat bugs

  • Fixed potential meeting duplicates in the Link a Meeting component

  • Fixed potential issue preventing users from signing out of Webex

  • Excluded Webinars from appearing in the Meetings and HomePod components

  • Fixed a Space Notifications bot issue causing test methods to fail


February 2, 2022

New functionality
  • Added instrumentation of metrics for remote serviceability—Cisco support personnel are now able to remotely assess functionality, performance and more effectively assist with troubleshooting customer issues.

  • Improved functionality to link and unlink a past meeting to or from any object—It is now possible to retrieve meetings from a user calendar that took place during a custom time interval and choose one or more of such meetings to associate with the current object (both standard and custom). Past meetings associated with an object show up in the Past Meetings tab of the Webex Meetings layout component.

Bug fixes
  • Fixed issues with inbound and outbound calling

  • Improved overall stability

  • Fixed minor UI issues

Known issues
  • A high-severity issue is affecting this build and it's now temporarily unavailable. If you are already using this version, we recommend that you upgrade to version 1.10.

  • Ensure that the Salesforce release update Enable Secure Static Resources for Lightning Components is disabled. Go to Setup > Release Updates in Salesforce to check. This update can cause the Webex components in Salesforce to become unresponsive and cause missing fonts and icons.

December 8, 2021

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New functionality
  • Link an Existing Meeting—Potential to link a past meeting to a Salesforce Object

  • Webex Notification bot—Support for bulk records updates

Bug fixes
  • Fixed issues with inbound and outbound calling

  • Fixed issues with Make a call functionality

  • Fixed issues with Webex Notification bot—Lookup Fields can be added in Notification message

  • Fixed issues with timezone for Link an Existing Meeting functionality

  • Fixed issue with Unlink/Cancel Webex meeting that was not deleting the associated Salesforce Event

  • Link an Existing Meeting—The list of available meetings is now filtered by meeting start date

  • Fixed minor UI issues


November 4, 2021

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New functionality
  • Webex user to Webex user video/audio calls support

  • Broadcast Salesforce Objects updates to related Webex spaces

  • Redesigned Webex Admin Screen

  • Improved Chat experience

Bug fixes
  • Fixed issues with inbound and outbound calling

  • Enhancements on Salesforce Objects Sharing and Security settings


October 13, 2021

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New functionality
  • Autofill Webex space with case details

  • Create a new case related to a call and add users (Salesforce users and contacts)

  • Scheduled a meeting with case members

Bug fixes
  • Fixed an issue when you try to update from a previous package version. If you installed 1.5 successfully, you don't need install 1.5.1.

General improvements
  • Activity tab—Shows previous calls with a specific number.

  • More info tab—Shows records related to a specific contact.

  • Inbound calls enhancement—If status is set to do not disturb in Webex, incoming calls won't notify that user in Salesforce.


August 19, 2021

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  • No release notes for this maintenance release.


August 3, 2021

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New functionality
  • Ability to save a meeting as a Salesforce Event

  • Ability to start an instant meeting directly from Salesforce

  • Check calendar availability when scheduling a meeting

  • Receive Inbound call notifications in Salesforce (using local Webex app)

  • Execute Outbound calls from Salesforce (through local Webex app)

  • Log Inbound calls as a Salesforce Task

  • Log Outbound calls as a Salesforce Task

Bug fixes
  • Search Optimization

  • Database Structure fixes

  • Database Query Structure fix

  • User Interface alignments

  • Webex API search

General improvements
  • Improved Chat experience

  • Backend improvements

  • Support for Salesforce organizations that have salesforce encryption activated

  • Salesforce search optimization

  • Webex Admin screen enhancements