You can manually add up to 25 users at a time to your organization by entering their email addresses.
When adding users, first and last names must not include the following characters %, #, <, >, \, /,", and have a maximum length of 30 characters. These special character restrictions only apply to Webex Calling users.
If you synchronize users from a directory such as Active Directory, when you manually add people in Control Hub you must also add them to your directory.
Before you begin
You may get an error if you're trying to add users who used their email address to create a trial account. Have the users delete their organization first before adding them to your organization.
Sign in to Control Hub at https://admin.webex.com go to Users, and then click Manage users.
Click Manually Add or Modify Users.
You may see a notice that users will automatically receive a welcome email. If you don't want this, then back out from adding users and go to Organization Settings to disable the automated welcome emails. Then you can come back here to continue adding users.
Choose one and click Next:
Create a list: Create a list of users you want to add or modify, then click Next.
Assign tracking codes:
If you gave your new users Meeting licenses, and if their Meeting sites require tracking codes, add those tracking codes to the users on the next screen of the wizard:
Read about managing tracking codes.
Assign content management:
Review the list of users and services when you see the Review screen.
Click Add Users.
Review the summary page of records processed, and click Finish to exit the wizard.
What to do next
You can assign administrative privileges to people in your organization. See Assign organization account roles in Control Hub.