View Calling Reports

You can use the Analytics page in Control Hub to gain insight into how people are using Webex Calling and the Webex app (engagement), and the quaility of their call media experience. To access Webex Calling analytics, sign in to Control Hub, then go to Analytics and select the Calling tab.

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For detailed call history reports, sign in to Control Hub, then go to Analytics and then select Detailed Call History.

You're automatically brought to the Calling Admin Portal, where you can analyze and evaluate call usage. For information about the reports available for specific calling features, see Calling Admin Portal - Reports. For information about call activity, see Calling Admin Portal - Analytics.

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To access media quality data, sign in to Control Hub, then go to Analytics and then select Calling.