The Devices page of Control Hub indicates all Webex Go devices as Status Unavailable. Administrators can however retrieve the status by selecting the device from User view.

Terminations to the Webex Go endpoint may be longer than that for other Webex Calling devices. After provisioning Webex Go for a user, admins are recommended to increase the number of rings before playing the ‘no answer’ message to 6 (default value is 3). End users can also update this configuration from the settings.webex.com portal (Setting: Number of rings before greeting)

Voicemail setting on Control Hub

Voicemail setting on user portal

Two-digit extension dialing isn’t supported on Webex Go.

When a user declines a call on the Webex Go device, the other Webex Calling endpoints (MPP, Webex application) continues to ring. On the other hand, if a Webex Go user declines a call on MPP or Webex App, the call is processed through busy service.

When a user places a call on hold on the Webex Go device, music on hold is not played.

When activating Webex Go, the plan name shows as TIM on an Apple iPhone.

Webex Go users won’t receive voicemail notifications on the built-in mobile dialer. However, voicemails can be retrieved by long pressing 1 or dialing *86 from the Webex Go line in the built-in dialer. Voicemails are also available from the Webex App.