To see this logging option, you must have a supported version of Expressway with Cisco Webex Hybrid Services enabled. See this document for more information.
The Expressway must have port access for HTTPS or secure web sockets outbound to *.clouddrive.com: TCP port 443 (secure).
|1||On an Expressway-C node or cluster, go to , and then click Send.|
|2|| In the dialogue box that appears, click OK. To search for specific logs:|
A notification of the Generated Search Key for the logs appears and the logs are uploaded to the cloud.
|3|| Choose one:|
If there's a network issue, you'll see an error appear in the Expressway interface. In a cluster scenario, even if there's a network issue from the main node, the logs send from the other remote nodes but not from the node on which the command was initiated.