You must create a space with the ServiceNow bot to link your ServiceNow account.
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In the app header, click |
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Enter the bot name |
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Enter ![]() |
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Click Link ServiceNow Account. |
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Enter your ServiceNow domain, excluding the ![]()
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Click Proceed to Admin Setup. ![]() Click How do I find my ServiceNow Client ID, Secret, and Redirect URL. Then, do the following: ![]()
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Enter your Client ID and Client Secret. ![]() |
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Check the required Incident Fields. Ensure all the necessary fields are included, as users use these fields to create incidents using the bot in your ServiceNow instance. ![]() You can also choose to edit this selection, enter |
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Click Submit. In the Webex space with the ServiceNow bot, you receive a confirmation message and all your ServiceNow users can report and search for incidents right from Webex. ![]() |