Hunt groups allow organizations that receive many incoming calls to share the call load. Your administrator sets up a hunt group with a series of directory numbers. Phones ring based on the hunt sequence that your administrator specifies for a hunt group. If you are a member of a hunt group, you can sign in to a hunt group when you want to receive calls. Sign out of the group when you aren't available to answer hunt group calls on your phone.

Depending on how hunt groups are configured, you may see the following information displayed on your phone screen:

• Caller ID (If configured)
• The line that receives the hunt group call
• The directory number of the hunt group
• The hunt group pilot number

Sign into your hunt group to receive calls to the hunt group.

When you are not available to take calls, sign out of your hunt group to stop receiving calls from it. You can still receive calls placed directly to you.

The hunt group setting applies to all lines.

You can use the queue statistics to check the status of the hunt group queue. The queue status display provides the following information:

• The phone number used by the hunt group
• Number of queued callers on each hunt group queue
• Longest waiting time