Was this article helpful?
Thanks for your feedback.
Start Video Icon Doesn't Appear for Participants
Feedback?The absence of the start video icon for participants in Webex can stem from disabled settings or hardware issues.
Cause:
This may occur for the following reasons:
-
The host has disabled the video for the meeting.
-
Webex is not detecting the video camera.
-
The video camera may not be plugged into the computer.
Solution:
Follow the steps below to troubleshoot the issue:
- Make sure the camera is connected to the computer.
- See if the camera works in other software. (Example: The webcam software that shipped with the device)
If the issue continues, please contact Webex technical support for more help.
Was this article helpful?
