View troubleshooting data

Troubleshooting is now only available in the customer's Control Hub to enhance security and protect data. For more information on how Troubleshooting works in the customer organization, see these articles on how to troubleshoot Webex Meetings and how to troubleshoot Webex Calling calls.

To view troubleshooting data for a customer, you must be a full administrator in the customer organization that you want to view troubleshooting data for.