Advanced diagnostics and troubleshooting in Partner Hub
You can drill down into meetings or call on a per participant basis and see detailed information about their audio, video, and sharing quality.
View troubleshooting data
Troubleshooting is now only available in the customer's Control Hub to enhance security and protect data. For more information on how Troubleshooting works in the customer organization, see these articles on how to troubleshoot Webex Meetings and how to troubleshoot Webex Calling calls.
To view troubleshooting data for a customer, you must be a full administrator in the customer organization that you want to view troubleshooting data for.
Was this article helpful?