이 목록에는 정부 조직에 대해 릴리스되지 않은 기능이 포함될 수도 있습니다. This isn’t a comprehensive list of feature gaps between Webex for Government and commercial Webex.

In particular, if your site uses Site Administration instead of Control Hub, your users don't have access to many newer features.

최신 분석 기능에 대한 도움이 필요하시면 정부용 Webex 포트폴리오에 대한 분석을 참조하십시오.

최신 진단 및 문제 해결하기 기능에 대한 도움이 필요하거나 고려하는 부분이 있으면 Control Hub에서 정부용 Webex 미팅에 대한 고급 진단 및 문제 해결하기를 참조하십시오.

Joining meetings between commercial and government Webex meetings sites

Users from Webex for Government sites can join meetings hosted on other (commercial) Webex sites. Users from those commercial Webex sites can join meetings hosted on Webex for Government sites.

There are different in-meeting experiences, depending on how the users join and how the meetings site is configured:

Government user joins commercial meeting with Webex App

Government Webex App users join commercial meetings as guests.

When they click Join, Webex App launches the meeting in a browser (web join as guest) or connects using SIP - depending on whether the meeting details include a web address or SIP address.

Guest join requires that you allow traffic from *.webex.com and *.wbx2.com on your network. If there are network restrictions, users could see errors like:

  • "Webex Guest Join is currently unavailable"
  • "Webex was unable to connect to the following address: https://idbroker-guest-a.wbx2.com"
Commercial Webex App user joins Webex for Government meeting

Commercial users joining government meetings from Webex App join as guests.

If the invite includes a web address, the Webex App user can join with their browser (web join as guest). If the invite contains a SIP address, the Webex App user can join through SIP.

A Webex for Government device user joins a commercial Webex meeting

A device registered in Webex for Government can join a meeting hosted in the commercial Webex environment.

If the meeting supports guest join, then the device can join as a guest. Without guest join, the device can still join but with a limited in-meeting experience.

Commercial device user joins a Webex for Government meeting
A device user from the commercial Webex environment can join a Webex for Government meeting. This user has a limited in-meeting experience.
Webex for Government user with Webex App paired to a government device
This user can join a meeting hosted in the commercial Webex environment, with a limited in-meeting experience.
Commercial user with Webex App paired to a commercial device
This user can join a meeting hosted in the Webex for Government environment, with a limited in-meeting experience.

알려진 제한 사항

Features not supported in Webex for Government

  • Webex for Government doesn't yet support the Linux version of Webex App.

  • People Insights profiles aren’t available in Webex for Government.

    정부 사용자에게 사용자 프로필에 People Insights 아이콘()이 나타나지 않습니다.

  • Webex Assistant and AI Assistant for Meetings is not currently available in Webex for Government.

  • Slido integration isn’t available with Webex for Government.

  • 정부 사용자는 Webex 앱에서 움직이는 GIF를 공유할 수 없습니다. The GIPHY library isn't available in Webex for Government.

  • Webex for Government doesn't support the process that populates meeting content to a space yet. So, meeting recordings don't appear in the space.
  • Your Webex for Government account can't sign in to https://golearn.webex.com/. Create a Cisco account and sign in with that account instead.
  • Webex for Government doesn't support self-registration or allowing nonadministrators to invite new users. Use one of the other methods to add users outlined in Ways to add users to your Control Hub organization.
  • Webex for Government doesn't currently support the enhanced whiteboard experience, including the "selection" and "shape" tools.
  • Webex for Government doesn't currently support whiteboard.webex.com (web-based whiteboard service).
  • Webex for Government doesn't currently support share.webex.com (web-based guest sharing service).
  • Webex for Government doesn't support WebACD.
  • Webex for Government doesn't support Remote Access.
  • Webex For Government doesn't currently support face recognition.
  • Webex Suite Meeting Platform is not yet supported in Webex For Government (any features requiring Webex Suite are also not yet supported (for example, Move Participant to Screen and Move Participant to Lobby).

Azure AD 통합

조직에서 모든 사용자가 확인된 도메인을 을(를) 적용하는 경우, Azure AD 동기화는 향후 동기화에서 확인되지 않은 도메인에 대한 사용자 만들기를 허용하지 않습니다. 대부분의 정부 조직에 대한 Webex는 인증된 도메인을 요구합니다.

Known issues with devices

  • devices.webex.com isn’t currently available to government users. 이 옵션은 무선 공유에 대해 Webex 앱을 사용할 수 있는 대체 방법을 제공합니다. 정부용 Webex 클라우드 등록된 장치는 현재 메뉴 설정 옵션인 "무선으로 공유하려면 devices.webex.com으로 이동하십시오."를 표시합니다. Webex for Government doesn't currently support this option.

  • For the Join Webex button to work on government devices that link with Edge for Devices, you must enable the Webex Optimized Experience. The button lets you enter the meeting number to join a government meeting. 버튼은 상업 미팅에 참여하는 정부 장치에 대해 작동하지 않습니다.

Known limitations of devices

  • Webex for Government doesn’t support Webex Room Series models that have reached End of Life, including CTS-series systems.

  • Government users can only use proximity pairing with devices registered to the government cloud. Likewise, commercial users can only use proximity pairing with devices registered to the commercial cloud.

    Government users that pair with devices registered to the government cloud can't click Join Using Device on paired soft clients to join commercial cloud meetings. Likewise, commercial users that pair with devices registered to the commercial cloud can't use that button to join a government cloud meeting. 이러한 경우, 사용자는 다음을 할 수 있습니다.

    • 상업 장치를 사용하여 미팅에 참여합니다. (예: 소프트 클라이언트를 사용하지 않고 장치에서 미팅의 SIP URI로 다이얼)
    • Use Webex App or Webex Meetings soft client to join the meeting. They use the meeting's join button on the soft client, without using a paired device.

  • Devices with the H.263 video codec display shared meeting content embedded inside the main video feed, together with other participants’ video.

  • When users join meetings across the boundary (commercial users join Webex for Government meetings, or conversely), the joining and in-meeting experience is different than joining meetings within the boundary. 다음 표는 다른 시나리오의 개요를 제공합니다.

    표 1. 참여 및 미팅 내 환경

    장치의 유형

    상업용 미팅

    정부용 Webex 미팅

    Commercial cloud registered (both personal mode and shared mode devices)

    • Join button (OBTP)

    • Use the full video address (<meeting_number>@<site>.webex.com) to join. You can't use a short video address (<meeting_number>@webex.com) to join.

    • 제한적인 미팅 내 환경 (참조: 미팅 중에 Webex 장치 환경 비교)

    Webex for Government cloud registered (both personal mode and shared mode devices)

    • Join button (OBTP)

    • 제한적인 미팅 내 환경 (참조: 미팅 중에 Webex 장치 환경 비교)

    • Use the full video address (<meeting_number>@<site>.webex.com) to join. You can't use a short video address (<meeting_number>@webex.com) to join.

    • The device notifies the user when it joins a meeting outside of Webex for Government.

    • Join button (OBTP)

    • Use the full video address (<meeting_number>@<site>.webex.com) to join. You can't use a short video address (<meeting_number>@webex.com) to join.

    • 전체 미팅 내 환경 ( 고급 음소거, 잠그기, 레이아웃 옵션, 전체 참가자 목록 등)

  • Webex for Government cloud registered devices can't join Microsoft Teams meetings using Webex video integration with Microsoft Teams. 해결 방법은 WebRTC를 사용하는 것입니다.

    Microsoft Teams로의 WebRTC 통화는 기본값으로 활성화되지 않습니다. WebRTC 가 Microsoft Teams 미팅에 참여하도록 활성화를 Webex Boards, 회의실 장치 및 데스크 Pros를 참조합니다. 정부 조직 https://admin-usgov.webex.com 에 대해 항상 을(를) 사용하여 Control Hub에 액세스하십시오.

  • Webex for Government support for third-party integrations depends on the third party's FedRAMP compliance. For example, currently, Webex for Government doesn't support integrations with Appspace, Cisco Spaces, and UMA.
  • Appspace integration for digital signage isn't available in Webex for Government, however Webex for Government does support URL-based digital signage.
  • Webex for Government doesn't support PIN Lock for Desk Series devices.

  • Webex Assistant and AI Assistant for Devices isn't available on Webex for Government cloud registered devices.

  • You can't currently use Google Meet Kits in a Webex for Government environment.
  • You can't currently use Airplay on RoomOS devices in a Webex for Government environment.

미팅 중 Webex 장치 환경

정부 장치에서 상업 미팅에 참여하거나, 상업 장치에서 정부용 Webex 미팅에 참여할 때 환경은 전체 Webex 최적화된 참여 환경과 다릅니다. 다음 표는 주요 차이점을 설명합니다.

표 2. 제한된 미팅 내 환경과는 다른 전체 환경

기능

전체 미팅 내 환경

Guest in-meeting experience

Limited in-meeting experience (joining using SIP)

미팅 로비에서 인증

인증하려면 장치에서 직접 비밀번호를 입력합니다.

인증하려면 장치에서 직접 비밀번호를 입력합니다.

DTMF 명령어를 사용하여 비밀번호를 입력합니다.

비디오 레이아웃

Multiple video streams show, with video layout controls available on the device.

Multiple video streams show, with video layout controls available on the device.

비디오 레이아웃을 변경할 수 있는 DTMF 명령어를 사용하여 싱글 트랜스코드된 비디오 이미지가 표시됩니다.

콘텐츠 공유

자신의 프레임에 공유가 표시됩니다.

자신의 프레임에 공유가 표시됩니다.

공유는 모든 비디오 스트림이 포함된 한 개의 작성된 프레임의 일부로, 아래 싱글 프레임에서 더 큰 형식으로 표시됩니다.

참가자 목록 및 개별 제어

개별 참가자에 대한 고급 제어를 사용하여 장치에서 참가자 목록을 확인합니다(음소거, 제거, 승격 등).

개별 참가자에 대한 고급 제어를 사용하여 장치에서 참가자 목록을 확인합니다(음소거, 제거, 승격 등).

참가자 목록 없음, 고급 제어 없음.

미팅 제어 (녹화, 모두 음소거, 잠금 등)

장치에서 직접 미팅을 제어합니다.

장치에서 직접 미팅을 제어합니다.

DTMF 명령어를 사용하여 미팅을 제어합니다.

세부 세션

장치에서 세부 세션에 참여합니다.

장치에서 세부 세션에 참여합니다.

현재 해당 장치는 참가할 수 없습니다. (귀하는 기본 미팅에 남아 있습니다.)

Intelligence features (facial recognition, closed captioning, Webex Assistant, AI Assistant)

사용 가능.

Intelligence features like Meetings assistant may be enabled in a commercial meeting. Webex notifies the government device user, as they join, that those features are enabled in the meeting.

The government device itself does not have intelligence features enabled.

사용할 수 없음.

화이트보드

All participants can view and edit a whiteboard.

The government device user can share a whiteboard, and other participants can see it, but they can't edit it.

The government device user can't see whiteboards shared by the commercial devices or users.

Only the whiteboard host can edit. Other participants can only view the whiteboard.

내장된 앱

사용 가능

사용 불가능

해당 없음

Paired join

사용 가능

Available, but the government device user has a limited in-meeting experience.

사용 가능