Denna lista kan innehålla funktioner som inte släppts för myndigheter. This isn’t a comprehensive list of feature gaps between Webex for Government and commercial Webex.

In particular, if your site uses Site Administration instead of Control Hub, your users don't have access to many newer features.

För hjälp med de senaste analysfunktionerna, se Analyser för din Webex för myndigheters portfölj.

För information och hjälp med de senaste diagnostik- och felsökningskapaciteterna, se Avancerad diagnostik och felsökning för Webex för myndigheter i kontrollhubben.

Joining meetings between commercial and government Webex meetings sites

Users from Webex for Government sites can join meetings hosted on other (commercial) Webex sites. Users from those commercial Webex sites can join meetings hosted on Webex for Government sites.

There are different in-meeting experiences, depending on how the users join and how the meetings site is configured:

Government user joins commercial meeting with Webex App

Government Webex App users join commercial meetings as guests.

When they click Join, Webex App launches the meeting in a browser (web join as guest) or connects using SIP - depending on whether the meeting details include a web address or SIP address.

Guest join requires that you allow traffic from *.webex.com and *.wbx2.com on your network. If there are network restrictions, users could see errors like:

  • "Webex Guest Join is currently unavailable"
  • "Webex was unable to connect to the following address: https://idbroker-guest-a.wbx2.com"
Commercial Webex App user joins Webex for Government meeting

Commercial users joining government meetings from Webex App join as guests.

If the invite includes a web address, the Webex App user can join with their browser (web join as guest). If the invite contains a SIP address, the Webex App user can join through SIP.

A Webex for Government device user joins a commercial Webex meeting

A device registered in Webex for Government can join a meeting hosted in the commercial Webex environment.

If the meeting supports guest join, then the device can join as a guest. Without guest join, the device can still join but with a limited in-meeting experience.

Commercial device user joins a Webex for Government meeting
A device user from the commercial Webex environment can join a Webex for Government meeting. This user has a limited in-meeting experience.
Webex for Government user with Webex App paired to a government device
This user can join a meeting hosted in the commercial Webex environment, with a limited in-meeting experience.
Commercial user with Webex App paired to a commercial device
This user can join a meeting hosted in the Webex for Government environment, with a limited in-meeting experience.

Kända begränsningar

Features not supported in Webex for Government

  • Webex for Government doesn't yet support the Linux version of Webex App.

  • People Insights profiles aren’t available in Webex for Government.

    Myndigheters användare ser inte People Insights () i användarprofiler.

  • Webex Assistant and AI Assistant for Meetings is not currently available in Webex for Government.

  • Slido integration isn’t available with Webex for Government.

  • Myndigheters användare kan inte dela animerade GIF-bilder i Webex-appen. The GIPHY library isn't available in Webex for Government.

  • Webex for Government doesn't support the process that populates meeting content to a space yet. So, meeting recordings don't appear in the space.
  • Your Webex for Government account can't sign in to https://golearn.webex.com/. Create a Cisco account and sign in with that account instead.
  • Webex for Government doesn't support self-registration or allowing nonadministrators to invite new users. Use one of the other methods to add users outlined in Ways to add users to your Control Hub organization.
  • Webex for Government doesn't currently support the enhanced whiteboard experience, including the "selection" and "shape" tools.
  • Webex for Government doesn't currently support whiteboard.webex.com (web-based whiteboard service).
  • Webex for Government doesn't currently support share.webex.com (web-based guest sharing service).
  • Webex for Government doesn't support WebACD.
  • Webex for Government doesn't support Remote Access.
  • Webex For Government doesn't currently support face recognition.
  • Webex Suite Meeting Platform is not yet supported in Webex For Government (any features requiring Webex Suite are also not yet supported (for example, Move Participant to Screen and Move Participant to Lobby).

Azure AD-integrering

Om din organisation tillämpar på att alla användare har en verifierad domän, tillåter Azure AD-synkronisering inte att användare skapas för overifierade domäner i framtida synkroniseringar. De flesta av Webex för statliga organisationer kräver verifierade domäner.

Known issues with devices

  • devices.webex.com isn’t currently available to government users. Det här alternativet erbjuder ett alternativ till att använda Webex-appen för trådlös delning. Webex för enheter registrerade i molnet i molnet visar för närvarande ett menyinställningsalternativ: "För att dela trådlöst går du till devices.webex.com". Webex for Government doesn't currently support this option.

  • For the Join Webex button to work on government devices that link with Edge for Devices, you must enable the Webex Optimized Experience. The button lets you enter the meeting number to join a government meeting. Knappen fungerar inte för enheter från myndigheter som deltar i kommersiella möten.

Known limitations of devices

  • Webex for Government doesn’t support Webex Room Series models that have reached End of Life, including CTS-series systems.

  • Government users can only use proximity pairing with devices registered to the government cloud. Likewise, commercial users can only use proximity pairing with devices registered to the commercial cloud.

    Government users that pair with devices registered to the government cloud can't click Join Using Device on paired soft clients to join commercial cloud meetings. Likewise, commercial users that pair with devices registered to the commercial cloud can't use that button to join a government cloud meeting. I dessa fall kan användare:

    • Använd den kommersiella enheten för att delta i mötet (till exempel ring mötets SIP-URI från själva enheten utan att använda den icke-klient).
    • Use Webex App or Webex Meetings soft client to join the meeting. They use the meeting's join button on the soft client, without using a paired device.

  • Devices with the H.263 video codec display shared meeting content embedded inside the main video feed, together with other participants’ video.

  • When users join meetings across the boundary (commercial users join Webex for Government meetings, or conversely), the joining and in-meeting experience is different than joining meetings within the boundary. Följande tabell ger en översikt över de olika scenarierna:

    Tabell 1. Mötes- och delta-upplevelse

    Typ av enhet

    Kommersiellt möte

    Webex för myndigheters möte

    Commercial cloud registered (both personal mode and shared mode devices)

    • Join button (One Button to Push, or OBTP)

    • Fullständig mötesupplevelse (avancerad ljudavstängning, lås, layoutalternativ, lista över fullständiga mötesdeltagare med mera)

    • Join button (OBTP)

    • Use the full video address (<meeting_number>@<site>.webex.com) to join. You can't use a short video address (<meeting_number>@webex.com) to join.

    • Begränsad mötesupplevelse (se Webex-enhetsupplevelse under möten för jämförelse)

    Webex for Government cloud registered (both personal mode and shared mode devices)

    • Join button (OBTP)

    • Begränsad mötesupplevelse (se Webex-enhetsupplevelse under möten för jämförelse)

    • Use the full video address (<meeting_number>@<site>.webex.com) to join. You can't use a short video address (<meeting_number>@webex.com) to join.

    • The device notifies the user when it joins a meeting outside of Webex for Government.

    • Join button (OBTP)

    • Use the full video address (<meeting_number>@<site>.webex.com) to join. You can't use a short video address (<meeting_number>@webex.com) to join.

    • Fullständig mötesupplevelse (avancerad ljudavstängning, lås, layoutalternativ, lista över fullständiga mötesdeltagare med mera)

  • Webex for Government cloud registered devices can't join Microsoft Teams meetings using Webex video integration with Microsoft Teams. Lösningen är att använda WebRTC.

    WebRTC-samtal till Microsoft Teams är inte aktiverade som standard. Se Aktivera WebRTC för att delta i ett Microsoft Teams-möte Webex Boards, rumsenheter och skrivbordspro för hjälp. Använd alltid https://admin-usgov.webex.com för att komma åt Control Hub för din offentliga organisation.

  • Webex for Government support for third-party integrations depends on the third party's FedRAMP compliance. For example, currently, Webex for Government doesn't support integrations with Appspace, Cisco Spaces, and UMA.
  • Appspace integration for digital signage isn't available in Webex for Government, however Webex for Government does support URL-based digital signage.
  • Webex for Government doesn't support PIN Lock for Desk Series devices.

  • Webex Assistant and AI Assistant for Devices isn't available on Webex for Government cloud registered devices.

  • You can't currently use Google Meet Kits in a Webex for Government environment.
  • You can't currently use Airplay on RoomOS devices in a Webex for Government environment.

Webex-enhetsupplevelse under möten

När du deltar i ett kommersiellt möte från en offentlig enhet eller ett Webex-möte för myndigheter från en kommersiell enhet skiljer sig upplevelsen från den fullständiga Webex-optimerade mötesupplevelsen. Följande tabell beskriver huvud skillnaderna:

Tabell 2. Fullständiga eller begränsade mötesupplevelser

Funktion

Fullständig mötesupplevelse

Guest in-meeting experience

Limited in-meeting experience (joining using SIP)

Autentisera från möteslobby

Ange lösenord direkt på enheten för att autentisera.

Ange lösenord direkt på enheten för att autentisera.

Använd DTMF-kommandon för att ange lösenord.

Videolayout

Multiple video streams show, with video layout controls available on the device.

Multiple video streams show, with video layout controls available on the device.

En omkodad videobild visas med DTMF-kommandon som är tillgängliga för att ändra videolayout.

Innehållsdelning

Dela visar i sin egen bildruta.

Dela visar i sin egen bildruta.

Dela visas både som en del av en enskild ram med alla videoströmmar och i större format i en enda bildruta nedanför.

Deltagarlista och individuella kontroller

Visa mötesdeltagarnas lista på enhet med avancerade kontroller för enskilda deltagare (stäng av ljud, ta bort, befordra och så vidare).

Visa mötesdeltagarnas lista på enhet med avancerade kontroller för enskilda deltagare (stäng av ljud, ta bort, befordra och så vidare).

Ingen deltagarlista, inga avancerade kontroller.

Möteskontroller (spela in, stäng av ljudet för alla, låsa o.s.v.)

Kontrollera möten direkt från enheten.

Kontrollera möten direkt från enheten.

Använd DTMF-kommandon för att styra möten.

Privata möten

Delta i breakoutmöten från enheten.

Delta i breakoutmöten från enheten.

För närvarande kan de här enheterna inte delta. (Du är kvar i huvudmötet.)

Intelligence features (facial recognition, closed captioning, Webex Assistant, AI Assistant)

Tillgängliga.

Intelligence features like Meetings assistant may be enabled in a commercial meeting. Webex notifies the government device user, as they join, that those features are enabled in the meeting.

The government device itself does not have intelligence features enabled.

Inte tillgänglig

Whiteboardtavlor

All participants can view and edit a whiteboard.

The government device user can share a whiteboard, and other participants can see it, but they can't edit it.

The government device user can't see whiteboards shared by the commercial devices or users.

Only the whiteboard host can edit. Other participants can only view the whiteboard.

Inbäddade appar

Tillgänglig

Inte tillgänglig

Inte tillgänglig

Paired join

Tillgänglig

Available, but the government device user has a limited in-meeting experience.

Tillgänglig