Error: 'Setup was Unsuccessful. Please try again. Error [23]' When Starting or Joining a Meeting on Windows 10 Edge Browser

Error: 'Setup was Unsuccessful. Please try again. Error [23]' when starting or joining a meeting on Windows 10 Edge browser.

I receive an error 23 when starting or joining a meeting on the Edge browser.

Error 23 when trying to start or join a meeting on Windows 10.

Error 23 when joining a meeting on Windows Edge.


Solution:

Microsoft launched Windows 10 on July 29, 2015 and along with it they have introduced Microsoft Edge (the web browser that replaced Internet Explorer).

 

Microsoft Edge does not support Active-X, users who try to start or join a Webex meeting may get an Error: 'Setup was Unsuccessful. Please try again. Error [23]'.

Workarounds:

  • Join the meeting using the Temporary Application method.
  • Start or Join a Webex meeting using Internet Explorer, Mozilla Firefox 32-bit, or Google Chrome.

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