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Vytvoření a konfigurace plánu v prostředí Control Hub
Aktualizace plánů pro více poboček je v současné době únavný a ruční proces. Tato funkce podporuje vytvoření, úpravu nebo odstranění plánu pro jednu a více poboček současně.
Create a schedule
Názvy plánů a názvy událostí musí být jedinečné.
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From the customer view in https://admin.webex.com, go to . |
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Select a location, and click the Calling tab. |
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Go to the Calling features settings section and select Schedules. |
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Klikněte na Přidat plán. |
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Zadejte název plánu. |
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V části Typ plánu vyberte Pracovní doba, chcete-li určit plán pracovní doby během dne, a udělejte následující kroky:
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Under Schedule Type, select Holiday to create a schedule for specific days during the year when your organization isn’t open, and then do the following:
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Klikněte na možnost Uložit. |
Edit or delete a schedule
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From the customer view in https://admin.webex.com, go to . |
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Select a location and click the Calling tab. |
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Go to the Calling features settings section and select Schedules. |
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V seznamu plánů klikněte na Upravit, chcete-li provést změny nebo je odstranit. You can’t delete a schedule if it’s active and assigned to a feature, for example, an auto attendant. |
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Plán můžete také exportovat jako |
Create a schedule for multiple locations
To Allow multi-location schedule management using bulk import/export of Schedule & Events CSV across locations.
Známá omezení a požadavky
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Before uploading your Schedule/Events CSV, make sure to read Bulk provisioning Webex Calling elements using CSV to understand the CSV conventions.
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You can either export your current Schedule/Events, which allows you to add, delete, or modify your existing data set, or you can export a sample set of Schedule/Events. Po úpravě lze soubor nahrát prostřednictvím hromadných funkcí.
Exporting CSV file into ZIP file format: Při exportu dat do souboru CSV může počet záznamů překročit 1 000. V takových případech se stáhne soubor ZIP, kde soubor ZIP obsahuje úplnou sadu záznamů v jednom souboru CSV. A separate folder containing all the data is broken down into multiple CSV files with less than 1000 records. Tyto soubory jsou generovány pro správce, aby mohli rychle importovat všechny aktualizace a nahrát je.
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It’s important to know the mandatory and optional columns, and information that you’ll need to provide when filling out the CVS template. The specific fields for the Schedule/Events CSV are found in the table below.
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Maximální počet řádků je 1 000 (bez záhlaví).
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Each row can hold a maximum of 10 events.
Prepare your csv
Sloupec | Mandatory/Optional | Popis | Supported Value (Example) |
Název | Povinné | Enter a name to identify the schedule. | Location_A |
Pobočka | Povinná |
Enter the location of the organization. Poznámka: To duplicate a schedule across multiple locations, copy the schedule record to a new row and associate it with the new location. Poznámka: To make parallel changes to a schedule across multiple locations, do a search/replace on the exported CSV and re-import. Poznámka: A maximum of 1000 schedules can be created for a location. |
Location A |
Schedule action | Povinný | Enter the Schedule action column value to add, modify, and remove. |
To add a schedule, set the Schedule action column value to ADD. To modify a schedule, set the column that you want to update with the new value. To remove a schedule, set the Schedule action column value to Remove. |
Schedule type | Povinný | Enter the type of schedule (Time/Holiday) that you want to add. | TIME or HOLIDAY |
Event action | Volitelný | If you add more than 10 events for the same location, set the Event action column value to ADD and proceed with adding a new row. |
ADD REPLACE REMOVE |
Název události | Volitelný | Enter the name of the event. | Cisco Day |
Event start date | Volitelný |
Enter the start date of the event. |
12-03-2024 |
Event end date | Volitelný | Enter the end date of the event. | 12-03-2024 |
Čas zahájení události | Volitelný | Enter the start time of the event. | 12:00:00 |
Čas ukončení události | Volitelný | Enter the end time of the event. | 14:00:00 |
Event recurrence type | Volitelný | Enter the Recurrence as None/Weekly/Yearly by day/Yearly by date. | Žádné |
Event day of recurrence by week | Volitelný |
Choose the recurrence based on the event - day of recurrence by week, day of yearly recurrence by day, week of yearly recurrence by day, month of yearly recurrence by day, date of yearly recurrence by date, month of yearly recurrence by date. Poznámka: A maximum of 150 events can be added per schedule. |
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Event day of yearly recurrence by day | Volitelný | MONDAY | |
Event week of yearly recurrence by day | Volitelný | FIRST | |
Event month of yearly recurrence by day | Volitelný | JANUARY | |
Event date of yearly recurrence by date | Volitelný | - | |
Event month of yearly recurrence by date | Volitelný | - |
Add or edit a schedule for multiple locations
To allow multilocation schedule management using bulk import/export of Schedule & Events CSV across locations.
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From the customer view in https://admin.webex.com, go to . |
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Select a location, and click the Calling tab. |
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Go to the Calling features settings section and select Schedules. |
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Click Bulk Manage and choose the Schedule. |
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In the Manage Schedules pop-up window, choose the location and click Download the .csv template. The .CSV template is schedule oriented with multiple events attached to a schedule. |
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Vyplňte tabulku. |
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Drag and drop to upload the CSV file or click Choose a file. |
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Klikněte na tlačítko Nahrát. |
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To delete a schedule, set the Schedule action column value to DELETE. |
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To modify a schedule, set the column that you want to update with a new value. |
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To remove a schedule, set the Schedule action column value to Remove. |
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After making the changes, click Upload to reimport the .csv file. |