Cause:

You may see the following error when trying to log in through centralized login:

Webex provides login for many types of services at signin.webex.com, but not all Webex products are supported.

Also Single Sign-On (SSO) and accounts with an unverified email address cannot use this site to log in.

Solution:

If you have a supported account and are still having problems, try the following:

• Make sure you are entering an email address. Do NOT enter a username.
• Try logging in directly from your site. (Example: https://SITENAME.webex.com) Note, you will replace SITENAME with the actual name of your Webex site.
• Click the Can't access your account? link to access sign-in assistance.

If you are still having issues logging into your account, please contact Webex Technical Support.

Note: To reset the password refer to Webex | Reset Your Forgotten Password