This feature increases the scope of line assignment on Webex Calling devices by enabling an administrator to configure numbers from different Webex Calling locations.
Shared lines and virtual lines across locations provide several benefits for Webex Calling, including:
Improved call handling: Shared lines and virtual lines cross locations can ensure that incoming calls are answered promptly even during busy hours. This reduces call wait time and improves call answer rates.
Increased scalability: Shared lines and virtual lines across locations can allow businesses to easily add or remove lines as needed to accommodate changes in call volume or staffing levels.
Greater cost effectiveness: Shared lines and virtual lines across locations can help businesses reduce the cost of long-distance calls.