Use this connector to enable the text-to-speech (TTS) capability in the Flow Designer.


You can add up to ten connectors for your organization.

Before you begin

Ensure to download the authentication key (JSON file). For more information, see Google documentation.


Ensure to enable the Cloud Text-to-Speech API in the Google Cloud Platform Console.


Log in to your customer organization at and navigate to Services > Contact Center > Connectors.


On the Google Connector card, click Set Up or Add More.


In the Name field, enter a unique name for the connector (for example, Offers and Discounts Page).


Click Upload Authentication Key.


Click Done to save the connector details and then click Close.

What to do next

After you successfully save the connector, you can use it to configure the Menu activity in the Flow Designer. For more information, see the Menu section in the Working with Flow Designer chapter of Cisco Webex Contact Center Setup and Administration Guide.