Before you begin

If you don't see these options, contact your partner.

1

From the customer view in https://admin.webex.com, go to Settings, and scroll to Support > Support Setup.

2

Click Send problem reports to a custom URL, enter your URL and any additional support information.

3

(Optional) Click Use a custom help site and enter your help site URL.

4

Click Save.

Any custom URLs that you enter open when people submit feedback.

For reference, the URLs that you entered appear under Troubleshooting > Status > Support Resources.