This document contains an overview of the Webex offer for the Wholesale Route to Market (RTM) solution.The document is aimed at partner administrators within Service Providers that sell Webex services.
The Wholesale Route-to-Market (RTM) is a strategic channel solution designed to bring Webex to the SMB segment by leveraging the market power of Service Providers around the world. It is backed by Cisco's innovative technology and deep collaboration expertise. It is comprised of a new operations model, new commercials and new partner programs.
The Wholesale platform delivers operations APIs and Partner Portal innovations that make high-volume, high-velocity transactions possible, while making it easy for partners to create differentiated, cobranded offers in market with their own products.
The new Wholesale commercial strategy facilitates the 35M BroadWorks users to move to the Webex cloud with predictable, fixed, per-user per-month packaging and monthly billing in arrears. A single commercial relationship with each Service Provider is the anchor for all of their end customers, greatly simplifying workflows.
The Wholesale partner programs address both the Service Provder technical and business goals. Cisco's Managed Onboarding Program is designed with two parallel work-streams: Technical Onboarding and Go-to-Market. Dedicated Cisco experts, paired with comprehensive online partner trainings and a robust set of migration and marketing toolkits assure the onboarding experience exceeds expectations.
The Wholesale offer is Webex and comes in five packages: Common Area Calling, Webex Voice Package, Webex Calling, Webex Suite and Webex Meetings.
To view the solution guide, see Wholesale Route to Market Solution Guide (Last publish: January 26, 2022)
For other documentation, see Wholesale Route to Market Documentation.