Webex Instant Connect allows healthcare staff and patients to connect using simple, easy-to-use video telehealth consultations, scheduled directly from their Electronic Medical Record (EMR) portal. These browser-based consultations are highly secure, and no private health information is collected at any point. There is nothing for patients to install or login details to remember, simply click the link provided. Visit instant.webex.com to get started with Webex Instant Connect today.

Patients are able to view their upcoming appointments in their EMR portal and click on a link that starts their browser-based telehealth visit.
While they’re waiting for the healthcare professional to join, patients can test their video, audio and speaker hardware. The healthcare professional also just needs to click the link provided, and they are instantly connected with the patient.
Webex Instant Connect supports the following browsers:
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Mac OS
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Chrome version 75 and later
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Firefox version 60 and later
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Safari version 10 and later
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Windows OS
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Chrome version 75 and later
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Firefox version 60 and later
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Edge
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iOS version 13 and later
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Safari version 10 and later
Webex Instant Connect is not supported with iOS 15.1 or Safari 15.1.
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Android
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Chrome version 75 and later
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Once you open your meeting link, the consultation lobby opens in your browser. Before you connect with your patient, you can test your video, audio and speaker to ensure everything is working.
You can meet with more than just one patient. Webex Instant Connect supports up to 100 participants for each consultation. |
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When you're ready to start the consultation with the patient, click Start Consultation. The consultation starts and your patient is added to the meeting.
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Use the following meeting controls during your consultation to ensure the patient has the best possible experience during their virtual visit.
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