Error: 'You cannot use Webex because your operating system is not supported'

Any unsupported operating system will cause the error to appear.

Error: 'You cannot use Webex because your operating system is not supported'

I get a 'You cannot use Webex because your operating system is not supported' error.

'Your operating system is not supported' when trying to tjoin a Webex meeting.

Error: 'You cannot use Webex because your operating system is not supported. We recommend that you upgrade to a supported operating system. Refer to the Webex release notes for information about supported operating systems.'


Cause:

You will get the following error when trying to join on an unsupported operating system:




Solution:

Any unsupported operating system will cause the error to appear.

Users on the following operating systems will not be able to start or join meetings:

  • Windows XP
  • Windows Server 2003

To resolve the issue, please join your meeting from a supported operating system.

For help with the current system requirements, see:

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