You can turn-on executive or executive assistant services for a Webex Calling user in Control Hub. Users with the executive service enabled select from a pool of assistants who have been assigned the executive assistant service and who can answer, or place calls on their behalf. Executive assistants can set the call forward destination, and join or leave an executive’s pool. Executive and executive assistant settings are managed in the Calling User Portal.
Enable executive or executive assistant services
From the customer view in https://admin.webex.com, go to Users and select the user that you want to enable Executive or Executive Assistant for.
Select Calling, go to Between-User Permissions, and turn on Executive Permissions.
Choose if you want to enable the user for Executive or Executive Assistant services.
Shared line setting option
Shared line appearance can be used along with the executive service when the users are within the same location. Configuring shared line appearance with the executive service provides easier use of the feature. For more information about how to configure shared line appearance, see Add and reorder lines for an MPP phone.