Once the executive service is enabled by your administrator, you can assign assistants to your executive pool. You can also specify when and which types of calls are handled by your assistants.
Assign assistants to your assistant pool
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Go to https://settings.webex.com and select Webex Calling. |
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From the calling user portal, go to . |
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Under Executive, search and select the users to add to your assistant pool. |
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Click Save. |
Filter calls sent to your assistant
With the call filtering option, you can decide which calls should go to your assistant.
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Go to https://settings.webex.com and select Webex Calling. |
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From the calling user portal, go to . |
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Under Executive, turn on the Call Filtering toggle. |
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Choose one of the following options:
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Click Save.
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Enable call notifications to additional locations
You can choose to alert additional locations using the executive service. You can also choose to add a ring splash to these alerts.
1 |
Go to https://settings.webex.com and select Webex Calling. |
2 |
From the calling user portal, go to . |
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Under Executive, turn on the Location to ring toggle. |
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Choose the Alert Type from the drop-down menu:
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Choose which locations you would like to alert:
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Click Save. |
Set up ring options, rollover options, and caller ID presentation
With the alerting feature, you can configure ring options for inbound calls, rollover options, and caller ID presentation.
1 |
Go to https://settings.webex.com and select Webex Calling. |
2 |
From the calling user potal, go to . |
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Under , choose one of the following:
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Choose how calls are handled if no one answers:
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Choose the caller ID name and number to show on the assistant's phone for incoming calls from your line. |
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Click Save. |