Create different rules to forward specific calls based on the phone number, who's calling, and/or the time and day of the call.
This setting takes precedence over call forwarding.
Sign in to Control Hub, then under Management, select Users.
Select a user and click the Calling tab.
Go to the Call handling section and select Selectively Forward.
Turn on the toggle.
Enter the phone number to forward the calls to.
Check the Send to voicemail check box to forward all calls to voicemail. The Send to voicemail option is only available for internal phone numbers or extensions.
Check the Use ring reminder check box to enable a ring reminder for these calls.
Select a predefined schedule from the drop-down list.
If you don’t see a schedule that you want to use for this setting, you can create a new schedule from the Schedules page. For more information, see Create Schedules.
Click Add Schedule to set the following parameters:
The schedule is added to the Forward or Don't forward table. You can edit or delete schedules from the tables, as needed.