What's New in Webex Calling for Microsoft Teams
Stay updated on the latest features for the Webex Calling integration with Microsoft Teams.
2024
червень
Sign-in enhancement
To provide you with a smooth experience, we've streamlined the sign-in process by removing a sign-in screen. Now, you only need to complete a single sign-in step to access the Webex Calling integration in Microsoft Teams (version 2.4).
травень
Recent calls enhancement
When you miss calls, you now see a notification badge counter next to the Recent Calls letting you know how many calls you’ve missed. After you view the missed calls, the badge counter disappears.
березень
Multi call window enhancement
You can now navigate to the Recent Calls and Voicemail sections of the Webex Calling integration in the new Microsoft Teams through the missed calls and voicemail icons in the multi call window.
Sign-in enhancement
We’ve implemented some minor improvements to streamline the sign-in process, ensuring a seamless experience for you.
лютий
Dark theme support
You can now experience a unified dark theme across Microsoft Teams and Webex Calling integration. With this support, changing the Microsoft Teams theme to Dark, High Contrast or Follow operating system theme (if the default is dark) changes the Webex Calling integration to dark theme.
грудень
Call history improvements
As an enhancement to the recent calls list of missed, received, and forwarded call; you can now see from which call queue or hunt group the call was made and the name of the person who has forwarded the call.
листопад
Webex Calling integration is available in Microsoft Teams mobile app
Users can now make a phone number call directly from their Microsoft Teams mobile app using dialpad of Webex Calling app, or Webex Calling app as a messaging extension in one-on-one chat, and group chat.
For details, see Webex Calling for Microsoft Teams.
жовтень
Enable bidirectional presence sync
Administrators can enable presence sync feature for synchronizing the user's presence (In a call, In a meeting, Presenting, and Do not disturb) between Microsoft Teams and Webex Bidirectionally. This synchronization helps the Microsoft Teams users who are using Webex Calling integration to know the presence status of their contacts.
For details on admin configuration, see Accept presence sync permissions and Enable bidirectional presence sync sections in Configure Microsoft Teams for Webex Calling.
Users can refer to Bidirectional presence sync section in Webex Calling for Microsoft Teams to know more about this feature.
серпень
Call forwarding status––Supported for Dedicated Instance and UCM
A visual indicator is added to the landing page to display the call forwarding status. This enhancement helps users easily notice whether they've enabled the call forwarding settings.
Redesigned Webex Calling integration landing page
We've completely redesigned the landing page of our Webex Calling integration in Microsoft Teams to deliver a more powerful way to collaborate directly within Teams. This design provides seamless accessibility to all calling features, conveniently available in one place.
Call forwarding status
A visual indicator is added to the landing page to display the call forwarding status. This enhancement helps users easily notice whether they've enabled the call forwarding settings.
Enable multi call window
Multi call window allows users to manage multiple lines in a single window. Users can make and receive calls, see the status of all lines, and have better access to features like hold, transfer, and barge, without changing to another window.
For details on admin configuration, see Enable multi call window section in Configure Microsoft Teams for Webex Calling.
For details on user settings, see Manage all your phone calls in one place section in Webex Calling for Microsoft Teams.
лютий
Auto-refresh
Recent Calls and Voicemail list in Webex Calling tab is auto-refreshed every one minute so that you have the visibility to latest call records.
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Auto Refresh - Recent Calls - supported for Webex Calling and UCM
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Auto Refresh - Voicemail - supported for Webex Calling
січень
Configure to hide Webex App window for Microsoft Teams users––for group and user
Through Control Hub, the administrator can now configure a user-group and/or individual user to hide the Webex App window when users interact with the Webex Call Integration with Microsoft Teams.
See Configure to hide Webex App window for Microsoft Teams users for more details.
Find your work number and access call settings––Now supported for Webex Calling and UCM
You can find your work phone number and access Webex App call settings directly from the Webex Call integration.
See Find your work number and access call settings for more details.
View recent calls––Now supported for UCM
Пропустив дзвінок і хочеш побачити, хто це був? Перегляньте останні дзвінки та перегляньте до 20 дзвінків, які ви здійснили, прийняли та пропустили протягом останніх 7 днів. Ви навіть можете зателефонувати їм на той самий номер, з якого вони вам телефонували.
листопад
Listen to Voicemails––Now supported for Webex Calling
The Webex Call Microsoft Teams integration now requires users to log in to both Microsoft Teams & Webex Calling when they begin to use the integration after each login to Microsoft Teams.
Got a voicemail? You can now view, listen to, or delete your Webex Calling Voicemails and see up to 20 voicemail messages received within the last 7 days.
See 'Listen to Voicemails' section under the Desktop tab of this article for more details.
Configure to hide Webex App window for Microsoft Teams users––for entire organization
Through Control Hub, the administrator can now configure an organization to hide the Webex App window when users interact with the Webex Call Integration with Microsoft Teams.
See Configure to hide Webex App window for Microsoft Teams users for more details.
липень
View Recent calls––Now supported for Webex Calling and BroadWorks
Пропустив дзвінок і хочеш побачити, хто це був? Перегляньте останні дзвінки та перегляньте до 20 дзвінків, які ви здійснили, прийняли та пропустили протягом останніх 7 днів. Ви навіть можете зателефонувати їм на той самий номер, з якого вони вам телефонували.
Цей реліз не підтримує дзвінки UCM.
січень
Прямі дзвінки з учасниками каналу
Click Webex Call
in your message window to call another channel member –without the need to switch to a direct chat first.
Administrators––Click Webex Call to access permissions, then click the link to enable Read the members of channels for your organization.
вересень
Перегляд історії викликів
Перегляньте до 20 викликів від програми до програми, які ви здійснили, отримали та пропустили за останні 7 днів під час останніх дзвінків. Останні виклики відображаються лише в історії викликів у додатку.
Цей випуск не підтримує дзвінки UCM, webex calling або Broadworks.
лютий
Покращення швидкого набору
- Тепер ви можете додавати імена контактів і номери телефону на додаток до контактів Azure Active Directory та Outlook, а отже, ви зможете зберегти до списку швидкого набору номер місцевої піцерії для чудових п’ятничних вечорів!
- Якщо для контакту зазначено кілька номерів, тепер можна вибрати номер, який буде збережено для швидкого набору.
Здійснення відеовиклику
Тепер ви можете вибирати між аудіо- або відеодзвінками.
Цифрова клавішна панель Interactive Voice Response (IVR)
Тепер ви можете отримати доступ до цифрової панелі під час аудіо- або відеодзвінка, надаючи вам повну підтримку двоколірної багаточастотної частоти (DTMF).
