2024

Czerwiec

Sign-in enhancement

To provide you with a smooth experience, we've streamlined the sign-in process by removing a sign-in screen. Now, you only need to complete a single sign-in step to access the Webex Calling integration in Microsoft Teams (version 2.4).

Maj

Recent calls enhancement

When you miss calls, you now see a notification badge counter next to the Recent Calls letting you know how many calls you’ve missed. After you view the missed calls, the badge counter disappears.

Marzec

Multi call window enhancement

You can now navigate to the Recent Calls and Voicemail sections of the Webex Calling integration in the new Microsoft Teams through the missed calls and voicemail icons in the multi call window.

Sign-in enhancement

We’ve implemented some minor improvements to streamline the sign-in process, ensuring a seamless experience for you.

Luty

Dark theme support

You can now experience a unified dark theme across Microsoft Teams and Webex Calling integration. With this support, changing the Microsoft Teams theme to Dark, High Contrast or Follow operating system theme (if the default is dark) changes the Webex Calling integration to dark theme.

Currently, the dark theme support is available only for desktop and browser versions.
2023

Grudzień

Call history improvements

As an enhancement to the recent calls list of missed, received, and forwarded call; you can now see from which call queue or hunt group the call was made and the name of the person who has forwarded the call.

Currently, this enhancement is available only for Webex Calling (Cloud/Multi-Tenant) users. Support for UCM Calling will be coming in the future releases.

Listopad

Webex Calling integration is available in Microsoft Teams mobile app

Users can now make a phone number call directly from their Microsoft Teams mobile app using dialpad of Webex Calling app, or Webex Calling app as a messaging extension in one-on-one chat, and group chat.

For details, see Webex Calling for Microsoft Teams.

Październik

Enable bidirectional presence sync

Administrators can enable presence sync feature for synchronizing the user's presence (In a call, In a meeting, Presenting, and Do not disturb) between Microsoft Teams and Webex Bidirectionally. This synchronization helps the Microsoft Teams users who are using Webex Calling integration to know the presence status of their contacts.

For details on admin configuration, see Accept presence sync permissions and Enable bidirectional presence sync sections in Configure Microsoft Teams for Webex Calling.

Users can refer to Bidirectional presence sync section in Webex Calling for Microsoft Teams to know more about this feature.

Sierpień

Call forwarding status––Supported for Dedicated Instance and UCM

A visual indicator is added to the landing page to display the call forwarding status. This enhancement helps users easily notice whether they've enabled the call forwarding settings.

Redesigned Webex Calling integration landing page

We've completely redesigned the landing page of our Webex Calling integration in Microsoft Teams to deliver a more powerful way to collaborate directly within Teams. This design provides seamless accessibility to all calling features, conveniently available in one place.

Call forwarding status

A visual indicator is added to the landing page to display the call forwarding status. This enhancement helps users easily notice whether they've enabled the call forwarding settings.

Currently, the call forwarding status is available only for Webex Calling (Cloud/Multi-Tenant) users.

Enable multi call window

Multi call window allows users to manage multiple lines in a single window. Users can make and receive calls, see the status of all lines, and have better access to features like hold, transfer, and barge, without changing to another window.

For details on admin configuration, see Enable multi call window section in Configure Microsoft Teams for Webex Calling.

For details on user settings, see Manage all your phone calls in one place section in Webex Calling for Microsoft Teams.

Luty

Auto-refresh

Recent Calls and Voicemail list in Webex Calling tab is auto-refreshed every one minute so that you have the visibility to latest call records.

  • Auto Refresh - Recent Calls - supported for Webex Calling and UCM

  • Auto Refresh - Voicemail - supported for Webex Calling

Styczeń

Configure to hide Webex App window for Microsoft Teams users––for group and user

Through Control Hub, the administrator can now configure a user-group and/or individual user to hide the Webex App window when users interact with the Webex Call Integration with Microsoft Teams.

See Configure to hide Webex App window for Microsoft Teams users for more details.

Find your work number and access call settings––Now supported for Webex Calling and UCM

You can find your work phone number and access Webex App call settings directly from the Webex Call integration.

See Find your work number and access call settings for more details.

View recent calls––Now supported for UCM

Przegapiłeś połączenie i chcesz zobaczyć, kto to był? Wyświetl swoje Ostatnie połączenia i zobacz do 20 połączeń wykonanych, odebranych i nieodebranych w ciągu ostatnich 7 dni. Możesz nawet oddzwonić pod ten sam numer, z którego dzwonili do Ciebie.

2022

Listopad

Listen to Voicemails––Now supported for Webex Calling

The Webex Call Microsoft Teams integration now requires users to log in to both Microsoft Teams & Webex Calling when they begin to use the integration after each login to Microsoft Teams.

Got a voicemail? You can now view, listen to, or delete your Webex Calling Voicemails and see up to 20 voicemail messages received within the last 7 days.

See 'Listen to Voicemails' section under the Desktop tab of this article for more details.

Configure to hide Webex App window for Microsoft Teams users––for entire organization

Through Control Hub, the administrator can now configure an organization to hide the Webex App window when users interact with the Webex Call Integration with Microsoft Teams.

See Configure to hide Webex App window for Microsoft Teams users for more details.

Lipiec

View Recent calls––Now supported for Webex Calling and BroadWorks

Przegapiłeś połączenie i chcesz zobaczyć, kto to był? Wyświetl swoje Ostatnie połączenia i zobacz do 20 połączeń wykonanych, odebranych i nieodebranych w ciągu ostatnich 7 dni. Możesz nawet oddzwonić pod ten sam numer, z którego dzwonili do Ciebie.

Ta wersja nie obsługuje połączeń UCM.

Administratorzy BroadWorks muszą włączyć ujednoliconą historię połączeń, aby zapewnić prawidłowe działanie tej funkcji. Więcej informacji można znaleźć w Przewodniku konfiguracji Webex for Cisco BroadWorks.

Styczeń

Bezpośrednie rozmowy z członkami kanału

Click Webex Call in your message window to call another channel member –without the need to switch to a direct chat first.

Administrators––Click Webex Call to access permissions, then click the link to enable Read the members of channels for your organization.

2021

Wrzesień

Wyświetlanie historii połączeń

Wyświetl do 20 połączeń między aplikacjami wykonanych, odebranych i nieodebranych w ciągu ostatnich 7 dni w ramach ostatnich połączeń. Ostatnie połączenia wyświetlają tylko historię połączeń w aplikacji.

Ta wersja nie obsługuje połączeń UCM, Webex Calling ani Broadworks.

Luty

Ulepszenia szybkiego wybierania

  • Możesz teraz dodawać nazwy kontaktów i numery telefonów poza kontaktami usługi Azure Active Directory i programu Outlook, dzięki czemu możesz zapisać tę lokalną pizzerię jako szybkie wybieranie dla tych piątkowych popołudni!
  • Jeśli kontakt ma więcej niż jeden numer, możesz teraz wybrać numer, który chcesz zapisać jako numer szybkiego wybierania.

Nawiązywanie połączenia wideo

Teraz możesz wybierać między połączeniami audio i wideo.

Klawiatura numeryczna IVR (Interactive Voice Response)

Teraz możesz uzyskać dostęp do klawiatury numerycznej w rozmowie audio lub wideo, zapewniając pełną obsługę Dual-Tone Multi-Frequency (DTMF).