From January 2021 RoomOS 9.15 and later only supports DX, MX, and SX Series products. This change is automatic with the January 2021 software update. For Board, Desk, and Room Series, see Known and Resolved Issues for RoomOS 10 article.

For a list of new capabilities that have been added, see What's New in RoomOS


From October 2021, RoomOS 9 software upgrades no longer follow a monthly cadence.

Resolved Issues

You can find the fixed customer found caveats on this bug search tool.

Use your cisco.com user ID and password to log in, and search for a specific product and software version. You can find a list of RoomOS releases in this article.

Depending on the RoomOS version, use the format RoomOS release version release ID or RoomOS-year-month-drop number, for example: RoomOS 9.15.0.6 15d5b622f65 or RoomOS-2019-10-Drop2.



Resolved Issues in RoomOS October 2021 (RoomOS 9.15.8.10 abd81f8e02c)

  • CSCvy22126 - User role “User” shouldn’t have access to change network settings.

  • CSCvz42830 - Codec’s user interface shows "Upgrading Peripheral" for P60 camera even though there is no upgrade happening.

  • CSCvy93953 - Joining a Webex Event as a panelist fails for Webex Edge for Devices linked devices even though Webex Optimized Experience is enabled.

  • CSCvz48985 - Hyphen and underscore characters are shown as their ASCII decimal values when a touch controller is set to use Japanese.

To find out which issues were resolved in previous RoomOS releases, read this article.

Known Issues

  • In Companion Mode, both the Webex Board and Touch 10 notify that the board will go into standby mode and clean the board. However it’s only possible to stop the clean-up from the Webex Board. Tapping the Touch 10 won’t stop the board from going into standby.

  • If the device fails to get an IP address through DHCP when configuring 802.1x, the last configured IP address shows up as the IP address although the device has no network connection. At the same time, the Touch 10 controller and on-screen display home screens show a message about missing network.

  • When 802.1x is configured, the configuration isn’t applied immediately. Instead, the system tells that no network is connected until the WPA supplicant has been updated. It can take up to 30 seconds to see the change. Workaround: Wait for the 802.1x authorization to finish or make sure that 802.1x is configured correctly.

Limitations

  • Cloud-registered Webex devices have an internal 30 minute timeout setting, after which they will disconnect from a meeting if no participants have joined. It's not possible to override this behaviour, and the Control Hub setting 'Automatically end meetings if there is only one participant' does not impact it.

RoomOS Releases

  • RoomOS 9 October 2021

    Release ID: RoomOS 9.15.8.10 abd81f8e02c

  • RoomOS 9 September 2021

    Release ID: RoomOS 9.15.7.5 7fdec901caa

  • RoomOS 9 August 2021

    Release ID: RoomOS 9.15.6.17 5aa5677d95c

  • RoomOS 9 June 2021

    Release ID: RoomOS 9.15.5.8 4d94c3931c6

  • RoomOS 9 May 2021

    Release ID: RoomOS 9.15.4.12 67a93d56abf

  • RoomOS 9 April 2021

    Release ID: RoomOS 9.15.3.13 e8923dc6f18

  • RoomOS 9 April 2021

    Release ID: RoomOS 9.15.3.11 817ba45c1b2

  • RoomOS 9 March 2021

    Release ID: RoomOS 9.15.2.12 c379560982f

  • RoomOS 9 February 2021

    Release ID: RoomOS 9.15.1.11 9c47f567d66

  • RoomOS 9 January 2021

    Release ID: RoomOS 9.15.0.8 b47fa2eaf80

  • RoomOS December Drop 1 2020

    Release ID: Room OS 2020-11-27 d43c34aee86

  • RoomOS November Drop 1 2020

    Release ID: Room OS 2020-11-11 40a133064c6

  • RoomOS October Drop 1 2020

    Release ID: Room OS 2020-10-26 d97b604b745

  • RoomOS October Drop 1 2020

    Release ID: RoomOS 2020-10-09 5ee3121b2e9

  • RoomOS October Drop 1 2020

    Release ID: RoomOS 2020-10-05 c1b06c8ee79

  • RoomOS September Drop 1 2020

    Release ID: RoomOS 2020-08-31 a4fd41aa839

  • RoomOS August Drop 1 2020

    Release ID: RoomOS 2020-08-06 118dbf07142

  • RoomOS July Drop 1 2020

    Release ID: RoomOS 2020-06-25 44a3904313a

  • RoomOS May Drop 1 2020

    Release ID: RoomOS 2020-05-06 cf2befca38d

  • RoomOS April Drop 1 2020

    Release ID: RoomOS 2020-04-06 dbcdd81ba03

  • RoomOS March Drop 2 2020

    Release ID: RoomOS 2020-03-20 8a845789ad6

  • RoomOS March Drop 1 2020

    Release ID: RoomOS 2020-02-24 4fe8516fb6e

  • RoomOS February Drop 1 2020

    Release ID: RoomOS 2020-01-31 85237a267b4

  • RoomOS January Drop 1 2020

    Release ID: RoomOS 2020-01-10 cdf8762390f

  • RoomOS December Drop 2 2019

    Release ID: RoomOS 2019-12-16 285a7f8edd1

  • RoomOS December Drop 1 2019

    Release ID: RoomOS 2019-11-25 d77823b4a64

  • RoomOS November Drop 1 2019

    Release ID: RoomOS 2019-11-04 464775546f8

  • RoomOS October Drop 3 2019

    Release ID: RoomOS 2019-10-19 97e3752c67a

  • RoomOS October Drop 2 2019

    Release ID: RoomOS 2019-10-12 b6e960dcd1f

  • RoomOS October Drop 1 2019

    Release ID: RoomOS 2019-09-26 14326fc8c9f

  • RoomOS September Drop 2 2019

    Release ID: RoomOS 2019-09-12 ee4956daae7

  • RoomOS September Drop 1 2019

    Release ID: RoomOS 2019-08-28 7980d1cd53c

  • RoomOS August Drop 2 2019

    Release ID: RoomOS 2019-08-16 3dac3cfa60c

  • RoomOS July Drop 1 2019

    Release ID: RoomOS 2019-07-02 a37dc2ce640

  • RoomOS June Drop 3 2019

    Release ID: RoomOS 2019-06-29 81e20f9808a

  • RoomOS June Drop 2 2019

    Release ID: RoomOS 2019-06-19 002b5fa2be2

  • RoomOS June Drop 1 2019

    Release ID: RoomOS 2019-06-03 ccc122100bb

  • RoomOS May Drop 1 2019

    Release ID: RoomOS 2019-05-13 e9e48cc1aba

  • RoomOS April Drop 2 2019

    Release ID: RoomOS 2019-04-23 fbcc553c56a

  • RoomOS April Drop 1 2019

    Release ID: RoomOS 2019-04-02 ece17b2774f

  • RoomOS March Drop 1 2019

    Release ID: RoomOS 2019-03-19 218e6106b05