What's new in Webex for Government

Quickly and easily sign in to your Webex account on your tablet devices, without entering a password manually.

Simply scan a QR code on the sign-in screen with your phone (while signed in on your mobile device) and you're in.

See Sign in with a QR code

In the 43.11 release, the value for the UpgradeCode within the MSI is updated to b9dca8e9-b3a9-419a-9d6f-9bc3557ee72c. Administrators can use the 43.11 MSI to upgrade versions of the app between 41.1 and 43.10. For versions older than 41.1, these must be manually uninstalled.

If your vehicle supports Android Auto dashboard, connect your Android device to your car and use Webex app to access Meetings and calls on the road. Make and receive audio calls, or see a list of your upcoming meetings and join with audio only. You can then mute, unmute, and leave the meeting or call with a single tap on your car's touch screen.

Minimize distractions outside your work hours—Windows, Mac, iPhone, iPad, and Android

Work happens across different time zones at all hours of the day and night. Quiet hours lets you create a schedule to mute all notifications and incoming calls during specific times, and changes your availability to let others know you’re in quiet hours .

Go to Settings > Notifications and select a daily or custom quiet hours schedule. See Webex App | Set your quiet hours for more information.

Consolidated missed calls list—Android

You'll now see your missed call notifications in a consolidated list on your lock screen. Just tap the drop-down arrow on the notification to see an updated list of all missed calls, with the most recent always on top. This provides a more simplified notification experience.

Report an issue—Windows, Mac, iPhone, iPad, and Android, Web

When you encounter an issue with Webex App, you can send a report directly from the Help menu, to our technical team. This helps us find and fix issues to improve the overall Webex experience.

The new drop-down options let you quickly select the product area and issue type, and automatically include your log files when you create and send your report.

See Webex App | Report an issue

Accessibility enhancements—Windows

We’ve implemented a new bolder style for visual focus outlines around UI elements. So, you can easily see where your keyboard is focused, when navigating the app.

See Webex App | Accessibility support features

Stay on top of your tasks with snooze reminders. With just a few clicks, you can snooze a reminder, making sure you receive another notification at a later, more convenient time. See Webex App | Message reminders for more information.

Easily remove message reminders, pinned, and flagged messages by simply clicking on their respective icons. See Webex App | Flag important messages and Webex App | Pin messages in a space for more information.

We're adding a new messaging option in Webex App. From the the global and contextual action buttons, you can now send messages to a group of people without defining a new space first. After you send the message, the app creates a space for you.

See Start a Conversation

A new space popped up in your spaces list? Now you can check who added you before you open the space. Hover on the space contact card to see their name.

See See when you've been added to a new space

Don't have time to respond to a message you've seen straight away, but would like to respond at a later time? Now you can set a reminder for a specific message, at a time of your choosing.

See Message reminders

We've added more improvements to our space sections feature, with a quicker way to reorganize your sections in the spaces list.

Turn off read receipts—Windows, Mac, Linux, iPhone, iPad, and Android

Don't want others to know you've read a message in a space? Easily turn off sending and receiving read receipts for all spaces in your settings, giving you control of your messaging experience. See Webex App | Turn off read receipts for more information.

Expand or collapse threads—Windows

Instead of scrolling through long threads, collapse the thread to quickly get to the messages you’re more interested in.

Once you’re caught up, you can always scroll back and expand the thread to read replies. See Webex App | Collapse or expand all message threads for more information.

Share any message as a link—Windows, Mac, iPhone, iPad, and Android

Copy any message in any space as a link, and paste it in another space, or outside Webex App. When you click on the link, you'll be brought to the original message in the space.

Expand or collapse threads—Mac

Instead of scrolling through long threads, collapse the thread to quickly get to the messages you’re more interested in.

Once you’re caught up, you can always scroll back and expand the thread to read replies.

Space sections—Android

When you create sections on desktop, you can see these sections on Android.

See Webex App | Space sections

Let everyone know you're busy—Windows, Mac, Linux, iPhone, iPad, Android

Let colleagues and contacts know you're not available for calls or chat with our 'Busy' feature. Update your availability to 'Busy', without blocking incoming notifications. Get more time in your day to focus, and turn it off when you're ready to call and chat again.

See Webex App | Let people know you're busy

Improvements for Webex for Government sign-in - Mac

We've made it easier for you to sign into Webex for Government. Your email address is pre-populated on the Webex app sign-in screen, when your device is managed through a Mobile Device Management provider.

We've no messaging features to list so far this month, check out the coming soon for upcoming features or look through earlier releases below for features.

Click and drag to copy messages—Windows and Mac

October

We're making it easier to copy multiple messages in a space. Simply click and drag your mouse over the message area, and copy using keyboard shortcuts or the right-click menu. See Webex App | Copy and paste multiple messages.

Public spaces⁠—Windows, Mac and Linux

September

In this hybrid work world, it's now more important than ever to make connections with people in your organization. Join or create easy-to-discover public spaces that anyone in your company can join, and message people with similar interests, or keep up with the latest news.

See Webex App | Public spaces.

Reply directly—iOS and Android

September

Ever felt reluctant to reply to a message in a busy space, or want to reply to a message from an announcement space? We've made it easier to reply to the author in a direct message, quoting the original message.

See Webex App | Share content in a meeting

When somebody shares content, you’ll see more information on the type of content. For example, when the content shared is their screen, you’ll see Viewing [presenter name]’s screen or if it’s an application Viewing [presenter name]’s applications.

Devices registered to a Webex for Government environment now support One Button to Push (OBTP) for the Webex Video Integration with Microsoft Team (VIMT).

We’ve made some improvements to the wordings for settings available for auto admit. We’ve renamed Auto admit in the advanced settings to Join rules. There are other setting updates to make it clearer who the settings apply to and the corresponding admin settings in Control Hub are also updated. There are no functionality changes.

We've made some improvements to what you see on the Meetings tab. Your latest meeting is on top, this could be an ongoing meeting or one that's about to start. You can still scroll back to see previous meetings or scroll forward to see upcoming meetings.

When you have an all day event, in the Meetings tab you'll see it in a new All day section at the top. When you have more than one event, on iPhone and iPad, you can drag and move the separator up and down to view more or less all-day events. On Android, you can tap the arrow under All day to expand the view of all day events.

Create a more personal and engaging experience when you share content in a meeting. Turn on picture-in-picture so participants can see your video in a floating window when you share.

If you prefer to hide your video when you share, turn off picture-in-picture.

See Webex App | Hide the floating mini window when multitasking during a call or meeting

The beep provides confirmation that you muted or unmuted yourself. Only you can hear the sound. Not other meeting participants.

If you prefer, turn off the beep in Settings > Notifications > Meetings.

See Webex App | Turn off the beep you hear when you mute or unmute yourself

Real-time translation now supports Webex for Government. If you're the host of a meeting and have a real-time translation license, turn on real-time translation to automatically translate what people say into captions. Webex translates from any of the five free existing spoken languages to more than 100 caption languages.

Control your self-view video during a meeting by using the VoiceOver screen reader. If you’re a keyboard user, use the F6 and arrow keys to focus on and then move your self-view video.

In an earlier release, we added the ability to respond to meeting invites in the meeting details page. With this update, you can respond in the Meetings tab. Long press a meeting to respond and choose Accept, Tentative, Decline.

Set video to off by default for your organization

Some organizations prefer that their users start meetings with the video off. You can now enforce this behavior in Control Hub. In Organization Settings, enable Video off by default. If they want, your users can turn on their video after joining a meeting.

Respond to meeting invites—iPhone, iPad, and Android

Choose how to respond to meetings from the meetings details. Accept, decline or, if you’re not sure, choose tentative.

Access more options from each participant’s thumbnail video—Windows and Mac

Now, it’s more convenient to chat directly with someone in a meeting or view their people insights profile. In their thumbnail video, right-click or click More options to access these and other options.

Updated first-time experience for Meetings tab—Windows and Mac

We’ve added banners to prompt you to test a Webex meeting and connect a calendar. Click Test a Webex meeting to start a meeting where you can try out the features that are available to you. Click Connect your calendar to step you through connecting your third party calendar. See Webex App | Connect your Google or Microsoft 365 calendar.

Updated first-time experience for Meetings tab—iPhone, iPad, and Android

We’ve added banners to prompt you to test a Webex meeting and connect a calendar. Test a Webex meeting starts a meeting where you can try out the features that are available to you. The connect a calendar banner redirects you to the Calendar Settings page in the app where you can better understand your calendar connections and even connect to your device's local calendar app.

Enhancement to meetings settings—Windows and Mac

Meetings settings now include the source for your meetings list. For example, when you’re not connected to a calendar, you’ll see that the meeting list is from your Webex account.

Improvements for scheduler in the Meetings tab—Windows and Mac

When you schedule a meeting, we included the day of the week to make it clearer what day you’re choosing for your meeting.

For custom passwords, we added all the password requirements to make it clearer how to create a secure meeting password.

Link in location—iPhone, iPad, and Android

For any valid URL added in the meeting location field, provide a link in the meetings detail page to make it easy to tap.

Invite any user to an in-progress meeting by email—Windows, Mac, iPhone, iPad, and Android

As a host or cohost, you can now invite Webex users from outside of your organization and users who don't have a Webex account to join a meeting that’s in progress.

In the meeting window or participants panel, click Invite people and enter their email address. The invitee receives an email invite to join the meeting.

See Webex App | Add someone to a meeting

See the meeting status indicators when you’re sharing content—Windows and Mac

The indicators that show your network connection and CPU status and whether the meeting is locked or being recorded now show in the floating mini window that appears when you’re sharing your screen or application window.

See Webex App | Share content in a meeting

Hide the video and controls when you’re sharing content—Windows and Mac

In a meeting, if you prefer to see only the content that you’re sharing, you can now hide the floating window that contains participant videos and the meeting controls.

In earlier releases, you had the option to collapse the window but now you can hide it completely if you prefer the window to be out of your way.

See Webex App | Share content in a meeting

Fit your camera video in self view—Windows and Mac

In earlier releases, if your camera video used a 4:3 aspect ratio, Webex cropped your self view to a 16:9 aspect ratio to fit the frame. With our new Zoom to fit setting, we preserve your full camera video. Preview what your self-view video looks like in Settings > Video (Windows) or Preferences > Video (Mac).

If you prefer to preserve the 4:3 aspect ratio, uncheck this setting.

See Webex App | Fit your camera video in self-view

Share application windows directly from your Windows taskbar—VDI

If you use Windows 11, there’s a new way to share content during a call or meeting. Hover over any open app on your taskbar and you see a new button that allows you to share the app window.

See Webex App | Share an application window directly from the Windows taskbar

Focus on the individual, instead of their surroundings, during a meeting—VDI

We've added new feature in grid layout called people focus, which gives you a better face-to-face experience with the people you're meeting with.

Regardless of how each person is positioned in front of their camera, the app automatically adjusts so that each person's face is what you focus on. You feel more connected to them—as if you're there in person.

See Use people focus to see people more clearly in meetings and webinars

Book an available room when invited to a meeting—Windows, Mac, and Linux

As a meeting invitee, search for and add meeting rooms to a scheduled meeting. Simply type the room name, and see if it's available for your meeting time.

Features available only on our Video Mesh-ready meeting platform

The Webex meeting experience is now starting to roll out on the Video Mesh-ready platform. This platform allows for improved and simplified experiences for hybrid work across the entire Webex Suite, with common architecture, administration, and integrations. It converges the meeting experience across Webex applications and devices, and unlocks potential for continuous collaboration before and after a meeting, with rich real-time experiences. Find out if your meetings are running on the Video Mesh-ready meeting platform.

The following features are available only on the Video Mesh-ready meeting platform:

• Preassign participants to breakout sessions
• Move your meeting to a new device
• Provide or request remote desktop control when sharing your screen

Preassign participants to breakout sessions—Windows and Mac

As a host, if you already know which breakout sessions you want to assign participants to, create the breakout sessions ahead of time when you schedule the meeting. Let Webex App automatically assign participants to the sessions, manually assign participants to the sessions yourself, or let the participants choose which session to join.

See Preassign participants to breakout sessions

Move your meeting to a new device—Windows, Mac, iPhone, iPad, and Android

Seamlessly move a meeting from one desktop or mobile device to another without disrupting or disconnecting from the meeting. For example, if you commute to work and join a meeting on your mobile device, move the meeting to your laptop when you get to the office. Or, if you need to step away from your computer during a meeting, move the meeting to your mobile device.

By default, the meeting moves to the new device, and you leave the meeting on the previous device. If you prefer, change your meeting preference to keep both devices in the meeting.

See Webex App | Move a meeting to another desktop or mobile device

Provide or request remote desktop control when sharing your screen—VDI

When you're sharing your screen during a meeting, you can give someone else mouse and keyboard access to your screen. You can also request access to someone else's screen when they're sharing. This can help if you need to troubleshoot an issue or if you're in a training session with someone.

Remote desktop control is supported only when you share your entire screen, and not when you share other types of content.

See Webex App | Provide or request remote desktop control

Enhancements available on our Video Mesh-ready meeting platform

When you start a meeting

After you start an instant meeting, it's easy to invite people to join the meeting, directly from the meeting window.

With our improved notification system, participants no longer need to notify the host when they're waiting in the lobby to join a meeting. We removed the Notify host button so hosts no longer need to check their email. The host now automatically receives a notification from the app when there are participants waiting in the lobby.

In the meeting window

We've made several changes to improve your experience and improve the workflow during a meeting. The Layout and Zoom buttons are conveniently located so you can switch to other layouts or show more participants.

In grid view layout, use the navigation controls to quickly go from one page to another, or to jump back to the first page of participants.

The participants panel not only shows you the participants who are In the meeting but also the people who are invited but are Not in the meeting yet. The participant panel is also now more user-centric so a user is listed once only, even when they join from multiple devices.

Since most people join a meeting with their audio turned on, the participants panel now shows an audio indicator only when a participant has muted their audio. That way, if someone is talking but you can't hear them, you can scan the list of participants to see who has their audio turned off.

The meeting options are simplified, and related menu items are removed from the right-click menu of the participants panel.

Instead of opening multiple panels at once and taking up valuable screen space, you can open one panel at a time and pop multiple panels out, when you need to.

We've simplified syncing the stage. After the host syncs the stage, attendees can't customize the stage and adjust the stage proportion. Attendees now always see the view that the host intended them to see.

While sharing content

It's more convenient to share your Webex meeting window. Share it directly from the Share content dialog—where you share all other types of content—by sharing Webex App.

When you're sharing your screen, you can give remote desktop control to other participants, or they can request control, which provides a lot more flexibility to users.

To save screen space when the shared content is maximized, we show all participant videos in a narrow floating panel.

You can now share a specific area of your screen only. Participants only see the portion of the screen you select, not your entire screen.

We've simplified the actions available during sharing, keeping the share-related actions in the control bar at the top of the screen. Other key actions that you commonly use, such as mute or unmute audio, appear in the floating window.

Favorite menu bar items are now more contextual and convenient to access

We've optimized the location of the most popular options on the menu bar. You can now access options from the Share, View, Audio & Video, Participant, and Meeting menus directly from the meeting controls.

For example, access Audio Settings from the Audio options drop-down in . Access Video Settings from the Video options drop-down in .

Go to More options in the meeting controls to access meeting options and enable breakout sessions.

When you chat in a meeting

Get more from your meeting with our enriched in-meeting chat. Organize a productive meeting by sharing the meeting agenda, notes, and a summary in the chat. Even if you join the meeting late, you can easily catch up by seeing meeting chat from the start of the meeting. Engage and express yourself by using markdown, reactions, or GIFs. Revisit and share the chat after the meeting ends.

When you're multitasking during a meeting

When the window is minimized or covered up by other applications, a floating mini window appears on top of the other applications that you’ve open. This allows you to keep an eye on what’s happening in the meeting. To easily get back to the meeting, click anywhere in the floating mini window.

Improvements for Webex for Government sign-in - Mac

We've made it easier for you to sign into Webex for Government. Your email address is pre-populated on the Webex app sign-in screen, when your device is managed through a Mobile Device Management provider.

Improved meetings associated with spaces - Windows, Mac, Linux, VDI, iPhone, iPad, and Android

Releasing soon

As part of our initiative towards a common meeting experience, we're aligning meetings for spaces with regular Webex scheduled meetings. You can now schedule meetings in a space and have the same capabilities that you’ve come to enjoy in Webex Meetings.

Each meeting in a space has a unique link and a meeting number based on the user’s meeting entitlement. With this, multiple users can schedule multiple meetings in the same space at the same time. You can now interact with friends and colleagues using favorite meeting features like:

• Raise hand
• Reactions
• Closed captions
• Breakout sessions
• Embedded apps
• Stage layouts

Invited and authenticated users don't have to wait in the lobby to join your meeting. Improved security allows them to automatically join as a standard part of joining meetings that started from spaces.

For more information, see Webex App | Improved meetings associated with a space

Improved meetings associated with spaces - Windows, Mac, Linux, VDI, iPhone, iPad, and Android

Coming in January

As part of our initiative towards a common meeting experience, we're aligning meetings for spaces with regular Webex scheduled meetings. You can now schedule meetings in a space and have the same capabilities that you’ve come to enjoy in Webex Meetings.

Each meeting in a space has a unique link and a meeting number based on the user’s meeting entitlement. With this, multiple users can schedule multiple meetings in the same space at the same time. You can now interact with friends and colleagues using favorite meeting features like:

• Raise hand
• Reactions
• Closed captions
• Breakout sessions
• Embedded apps
• Stage layouts

Invited and authenticated users don't have to wait in the lobby to join your meeting. Improved security allows them to automatically join as a standard part of joining meetings that started from spaces.

For more information, see Webex App | Improved meetings associated with a space

Global menu on meetings tab—iPhone, iPad, and Android

October

Start, join, or schedule a meeting from the new global menu on the Meetings tab.

See Webex App | Start a Personal Room meeting, Webex App | Join a meeting using the action button, and Webex App | Schedule a meeting from the meetings calendar

Share only what you want others to see—Windows, Mac, and VDI

October

If you only want to share one window of an application instead of the entire application, choose the setting, Share an individual window only, and then select the window to share.

See Webex App | Share all or an individual application window

Turn on “Share computer audio” in real time—Windows and Mac

October

It’s more convenient to share your computer audio when you share a file with audio. You can now select Share computer audio from the share control bar that appears at the top of your screen while you share content.

Turn on “Show me in front of presentation” in real time—Windows and Mac

October

It’s more convenient to show your video in front of your presentation. You can now select Show me in front of presentation from the share control bar that appears at the top of your screen while you share content.

Raise your hand in a meeting easily—Windows and Mac

October

Raise hand now appears as an icon in the meeting controls. It's right next to Reactions so it’s now easier to raise your hand when you need to ask a question in a meeting.

See Webex App | Raise your hand in a meeting

Enhanced scheduling of meetings associated with a space—Windows and Mac

October

When you schedule a full-featured meeting associated with a space, advanced settings are now available. You can now also modify the meeting password.

The cohost setting, Let me choose cohost for this meeting, is now selected by default. Members of the space are assigned as cohosts automatically, but you can remove the cohost role from any of the invitees by hovering over their name and clicking > Remove cohost.

Always see your preferred video layout when someone shares content—Windows and Mac

October

If you change your video layout to side by side layout to see more of the content that’s being shared during a meeting, the app remembers your preference. Each time you start or join a meeting, you no longer have to switch to side by side layout when someone shares content.

Shared content in stage view is now larger—Windows and Mac

October

When you share content in a meeting, the shared content is now larger, and the speaker’s video is now smaller. The ratio between shared content and speaker videos is approximately 70:30 but depends on the size of your screen and the number of speakers on the stage.

Mute or unmute yourself right from the taskbar—Windows

October

During a meeting, you’ll find a microphone icon in your Windows taskbar. Click it to mute or unmute yourself. The icon is present throughout your meeting, so it’s always accessible.

Identify if a meeting participant is internal, external, or unverified—Linux

October

In the list of participants waiting in the lobby, you can see if a participant is Internal (verified and within your organization), External (verified and from a different organization) or Unverified (not signed in).

See Know who you're letting into your Webex meeting

Express yourself without saying a word—Linux

October

Animated reactions let meeting participants express themselves without saying anything in a meeting. Cheer on the speaker with the clapping hands reaction or appreciate a joke with the haha reaction. Get a sense of the audience's response by asking participants to give a quick thumbs up or thumbs down.

See Webex App | Use reactions in your meetings

Maximize what you see when content is shared—Linux

October

Show the thumbnail videos of the participants in a floating panel that you can move around, so it doesn’t cover up what’s being shared. Choose to have the floating panel in grid view, active speaker view, or minimized.

See Webex App | Share content in a meeting

Maximize your view when someone’s sharing content—Linux

October

When you’re viewing shared content in full-screen view, you can now resize the floating panel that shows the videos of meeting participants. Make the panel smaller to see more of the shared content. Make the panel bigger to see more of the meeting participants.

See Webex App | Switch between shared content and speaker in a call or meeting

Hosts can set a stage view for all meeting participants—VDI

October

If you join a full-featured meeting and the host syncs their stage with everyone, you and all of the other participants in the meeting see what the host wants you to focus on, such as the active speaker and any participants that the host has moved to the stage.

All the world’s a stage—Linux and VDI

October

Customize your video layout when you’re in stack or side by side layout. Drag a video from the filmstrip on to the stage to get a closer look at a participant. Place an active speaker right next to the content that's being shared, or keep people who aren't actively speaking, such as a sign-language interpreter, in view.

Move to stage gives you the flexibility to resize your layout to focus on shared content or other participants.

See Move participants to the stage in meetings, webinars, and events, Resize the stage in meetings, webinars, and events, and Webex App | Rearrange videos in stage view

Choose the skin tone for your reactions—Linux

October

For reactions that use hand emojis, such as thumbs up, you can choose the skin tone that you prefer.

See Webex App | Choose the skin tone for your reactions

Set the default for your self view—VDI

October

Choose whether to hide or show your self view, and where your self view appears on your screen.

Hide your self view if you prefer not to look at yourself.

Show your self view with others if you want to feel included in the meeting.

If you want to make more room on your screen to see other people or the shared content but still see yourself, show your self view in a floating window.

See Webex App | Change your self-view location

We’ve made it more intuitive to join a meeting—Linux

October

Enhancements to the Join meeting window make it clearer when you’re not yet in the meeting. Visual changes let you know what your audio options are when you join the meeting.

It's easier to see what your camera options are, how to upload or change your virtual background, and make changes if you’re connected to a device.

See Webex App | Join a meeting

Preview of shared content—Linux

October

When you share content, you now see a preview of the content. You're able to make sure that you’re sharing only what you want and that everyone in the meeting can see it.

See Webex App | Share content in a meeting

Whiteboards now available in scheduled and Personal Room meetings—Windows and Mac

September

Use the in-meeting whiteboard to brainstorm, collaborate, and plan. Anyone in the meeting can start a whiteboard. Everyone in the meeting can see and work on updates to the whiteboard together in real time.

See Webex App | Create and share a whiteboard during a meeting

Only hosts can end a meeting—Windows, Mac, iPhone, iPad, and Android

September

Cohosts can no longer end a meeting. When cohosts leave a meeting, they can’t inadvertently end the meeting for everyone else.

See Webex App | Leave or end a meeting

Hear everyone’s voices loud and clear during a meeting—Windows and Mac

September

When a few people are speaking into the same microphone in a conference room, make sure everyone’s voices are heard. The audio option, Optimize for all voices, removes background noise and enhances all voices nearby.

See Webex App | Remove background noise and speech in calls and meetings

Turn off picture in picture when multitasking—iPhone and iPad

September

Control whether to show the floating mini window that appears when you're multitasking and have minimized the meeting window.

See Webex App | Hide the floating mini window when multitasking during a call or meeting

Never miss an important notification during a meeting—Windows, Mac, iPhone, iPad, and Android

September

During a meeting, notifications now show in a consistent position on your screen and don’t overlap. The most important notifications that you need to respond to are more visible and show in the center of your screen. Less important and information-only notifications show in the upper right of your screen and disappear after a few seconds.

Choose how many participants to show in grid layout—Windows and Mac

September

Show a maximum of 25, 16, 9, 4, or 1 participant in the grid, depending on the number of people in the meeting. The fewer participants you show, the larger their video is.

See Webex App | Adjust the maximum number of participants you see per page in grid layout

Set the default for your self view—Windows and Mac

September

Choose whether to hide or show your self view, and where your self view appears on your screen.

Hide your self view if you prefer not to look at yourself.

Show your self view with others if you want to feel included in the meeting.

If you want to make more room on your screen to see other people or the shared content but still see yourself, show your self view in a floating window.

See Webex App | Change your self-view location

Applies to Unified CM

Click an extension to call somebody in your company. Extensions are added to contact cards, direct spaces, search results and call history. Administrators must configure this feature.

Quickly access your voicemail and call history from the multi call window. We've added links to your voicemail and call history for Webex. If you're enabled for Microsoft Teams integration, the links bring you to Microsoft Teams.

See Manage all your phone calls in one place

One click to divert a call to voicemail and the line becomes available to make or receive new calls. Redirect incoming forwarded calls to your voicemail or the original caller's voicemail or send ongoing calls to voicemail. For shared lines, divert calls to the voicemail of the line owner.

The option to Decline in the call toast or Send call to voicemail in the more menu are only available when voicemail is configured on Unified CM.

Administrators must configure Enhanced Immediate Divert in Unified CM.

If you copy and paste a phone number that includes some common special characters, such as +,/,(,),- the app recognizes these and calls the phone number.

See Find people, spaces, messages, files, and devices

You can now add calling features use in your Webex for Government environment. Leverage enterprise-grade cloud calling, mobility, and private branch exchange (PBX) features along with Webex App for messaging and meetings.

Software version: RoomOS 11.11.1.9 282feae77e4

We added the possibility to place custom UI Extension buttons in the control panel on Board, Desk, and Room Series device, giving integrators more flexibility when creating custom applications.

Read more about how to set up UI extensions.

Software version: RoomOS 11.11.1.9 282feae77e4

Join Microsoft Teams meetings without having to first schedule it in the device’s calendar. Now you have the option to simply enter a meeting ID and meeting passcode for a meeting to join with WebRTC, also referred to as Direct Guest Join.

Read more about joining Microsoft Teams meetings.

Software version: RoomOS 11.11.1.9 282feae77e4

We now have support for additional microphones for Board Pro and Codec Pro.

• Board Pro: Up to 3 Cisco Table Microphone Pros.
• Codec Pro: Up to 8 Cisco Table Microphone Pros.

Software version: RoomOS 11.11.1.9 282feae77e4

A 6-digit PIN allows you to lock your personal device for security and privacy reasons. When the device is locked, any sensitive information, such as the user’s calendar, recent calls, whiteboards, is not accessible without unlocking. Any meeting notifications are shown without a meeting subject.

Supported on: Desk Pro, Desk, and Desk Mini in personal mode.

Read more about PIN lock for Desk Series.

Software version: RoomOS 11.10.1.8 797ea81be71

The presenter and audience setup enables presenters to engage and inspire their audience in large rooms, and provides a seamless experience regardless of where you join the event from in hybrid events.

We have combined the Classroom and Briefing room setups with new and enhanced functionality. Presenter and audience setup comes with improved intelligent camera switching that is based on voice activity in the room which reduces the number of distractions in the meeting, and keeps the focus on the presenters.

We are also providing new admin resources with a new diagnostics page, enabling the room to be ready at any moment.

Read more about setting up and using presenter and audience room setup.

Software version: RoomOS 11.10.1.8 797ea81be71

Now when you see a meeting chat notification pop-up on your device, you are able to access that chat and the full meeting chat history directly on your device. Access the full chat panel from the call controls or the meeting chat notification that you see on the screen. To interact with the chat, you must use your Webex app on your mobile or laptop.

Read more about chat on devices.

Software version: RoomOS 11.10.1.8 797ea81be71

You can replicate the Board Pro experience when using a Room Bar, Room Bar Pro, or EQ with a compatible third-party touchscreen.

Turn meeting rooms into immersive ideation spaces by easily connecting your interactive touch display to Cisco collaboration devices. Now you can add digital whiteboarding and interaction into your collaboration experience.

We support Samsung and Dell interactive displays through USB-A. Other displays can be tested in the future.

Read more about third-party touchscreen support.

Software version: RoomOS 11.10.1.8 797ea81be71

Addition of a content audio channel for Webex meetings offers higher fidelity audio in meetings. The content audio follows the content frame and gives a more natural experience when listening to presentations with sound. The content audio channel is on by default.

Software version: RoomOS 11.10.1.8 797ea81be71

We have added support for Cisco Room Kit EQX. Read more about the product details in the datasheet.

Software version: RoomOS 11.9.1.11 718c82a6f42

You can connect a secondary screen to a Desk Pro's HDMI Out connector. This gives more screen real-estate and flexibility in meetings.

The recommended setup is a 4K monitor (16:9), with your primary display as the external monitor. This gives the best experience for a combined computer and in-meeting use.

In meetings, the default is to use the extra monitor only for presentation (to keep an eye-line with people on video). It is possible to configure the extra display for mirroring or additional participants.

Read more about connecting a second screen to a Desk Pro.

Software version: RoomOS 11.9.1.11 718c82a6f42

Devices' admin is now able to add a join Teams meeting app to the home screen which uses a preconfigured CVI provider to join calls. The app lets users enter a Video Conference ID and the required tenant information to join a meeting. The CVI provider can be configured locally on a device, or bulk configured from Control Hub. The app can be used for Cisco CVI, and other CVIs that follow the syntax abc.domain.example.

Read more about enabling Teams meeting app and joining Teams meetings.

Software version: RoomOS 11.9.1.11 718c82a6f42

The microphone behavior when connecting external microphones to Room Bar Pro has changed. Now the internal microphone's near talker zone is automatically switched off when you connect an external analog or digital (Ethernet) microphone.

Software version: RoomOS 11.9.1.11 718c82a6f42

Easily enhance your Room Navigator's security by syncing and updating security certificates through its connected Cisco device using the xAPI.

Read more about certificates on devices.

Software version: RoomOS 11.9.1.11 718c82a6f42

We're expanding the HTTP proxy support to include media flow through proxy.

Read more about proxy use.

New deployment options for Room Navigator

Release ID: RoomOS 11.8.1.7

We support the following deployment scenarios with Room Navigator:

• Desk pairing—Use a Room Navigator as a room scheduling device for a Desk Series device in a huddle space or a quiet room.
• Companion mode—Add a standalone Room Navigator to an existing workspace with a DX, MX, or SX Series device, or a device set up with Microsoft Teams Rooms. You can set up the Room Navigator with room scheduling or a persistent web app.
• Local pairing—Use a direct paired Room Navigator for room scheduling or a persistent web app.

AES67 interoperability on Room Devices

Release ID: RoomOS 11.8.1.7

The Room Kit EQ, Room Bar Pro, Room Kit Pro, and other Codec Pro based products now support the AES67 standard (audio transport over IP). Therefore, you can connect third-party microphones and loudspeakers that support AES67 directly to these Cisco devices using Ethernet.

For the Room Kit EQ and Room Bar Pro, you need the AV Integrator License.

Read more about AES67 interoperability.

Invite by email to Webex Meetings from a device

Release ID: RoomOS 11.8.1.7

You can invite people to join instant meetings by email directly from a device.

Read more about instant meetings.

Improved meeting reminders

Release ID: RoomOS 11.8.1.7

We've made several enhancements to the meeting reminder notifications:

• Removed redundant reminders for paired devices. This uses the configuration: Bookings Visibility MeetingReminder <All, ControllerOnly>. It defaults to ControllerOnly.
• Reminder snoozes when the user clicks away.
• Bringing back profile pictures for current participants. This uses the configuration: UserInterface Bookings Visibility JoinedParticipants Avatars <Auto, Hidden>. It defaults to Auto.
• Bring up snoozed notifications when the current meeting ends.
• Bring up notifications on view PC mode.
• Added animation to distinguish between multiple stacked reminders.

Meeting zone camera framing

Release ID: RoomOS 11.7.1.6 16945c93906

Enable efficient, distraction-free meetings in open spaces and glass-walled meeting rooms by only framing and tracking people in the meeting zone. Manually set boundaries or use the intelligence in the device to automatically frame the relevant space.

Read more about setting up a meeting zone in a room.

Disable internal microphone and loudspeaker on Desk Series devices

Release ID: RoomOS 11.7.1.6 16945c93906

These configurations disable the internal microphone and loudspeaker on Desk Series devices. If you disconnect your connected headset with the internal hardware disabled, the internal hardware can't pick up the audio and doesn't play the audio.

Audio Input Microphone 1 Mode: On/Off
Audio Output InternalSpeaker Mode: On/Off/UltrasoundOnly

People focus layout option on by default

Release ID: RoomOS 11.7.1.6 16945c93906

People focus layout option is now on by default. People focus optimizes screen real estate by removing unnecessary background.

Read more about people focus.

New Microsoft Teams WebRTC loading screen

Release ID: RoomOS 11.7.1.6 16945c93906

We updated the loading screen for Microsoft Teams meetings using WebRTC to align with the current RoomOS UI design.

Homescreen web widget

Release ID: RoomOS 11.6.1.5 1058dcbc695

With the homescreen widget, you can place any web content on the homescreen of a RoomOS device. You can use homescreen widgets for branding, corporate messaging, or custom work-flows. Read more about homescreen web widgets here.

Use an additional screen with Board Pro

Release ID: RoomOS 11.6.1.5 1058dcbc695

You can connect a secondary screen to the Board Pro Series’ HDMI Out connector. You can set the behavior to:

Extend the meeting to both screens

Only extend presentation to the secondary screenMirror

Support for Cisco Room Bar Pro

Release ID: RoomOS 11.6.1.5 1058dcbc695

We now support Cisco Room Bar Pro. Read more about the product details in the data sheet.

Internal IP address range enforcement

Release ID: RoomOS 11.5.1.5 c85aed30d22

From the June 2023 release onward, devices can't access internal IP address ranges outside the ones that we’ve documented. If you have connected peripheral devices, like cameras or touch controllers, to the device's other Ethernet ports, use IP addresses within the documented range.

Read about the allowed IP address ranges in the Ethernet ports section of the newest version of the API guide.

Changes to Proxy Auto-Configuration (PAC)

Release ID: RoomOS 11.5.1.5 c85aed30d22

We're changing how Proxy Auto-Configuration (PAC) matching works for pacmanager in RoomOS software. Until now, pacmanager used ordinary regular expressions for the matching. We changed the shExpMatch function to use a matching that is similar to the browsers. If you have PAC files written for RoomOS, update them as needed to keep them working as intended.

Read more about the PAC change in RoomOS.

Standby hours for Room Navigator

Release ID: RoomOS 11.5.1.5 c85aed30d22

Standby hours help with energy saving and protect the screen of the Room Navigators when you activate signage, scheduling, and wake-up on motion detection. The default active hours are 7 a.m.-7 p.m., but you can configure the hours to suit your workplace's needs.

Read more about Room Navigator as a stand-alone device.

People presence accuracy improvement

Release ID: RoomOS 11.5.1.5 c85aed30d22

New accuracy improvements reduce false positives and negatives for people presence. Your device uses people presence for functions like occupancy metrics in Control Hub's Workspaces and on Room Navigator's in room booking mode. The accuracy improvements give you more reliable information on the use of your meeting rooms.

This feature is available on shared mode devices.

Chat notification settings

Release ID: RoomOS 11.5.1.5 c85aed30d22

You can adjust the default for chat notifications on your device to suit your preference. Choose between:

• Focused for quiet mode
• Preview to see all messages and text
• Turn off completely

This feature is available on shared mode devices.

Read more about chat notifications.

Audio notifications for recording and Webex Assistant in Webex Meetings

Release ID: RoomOS 11.5.1.5 c85aed30d22

Administrators can enable Room Series devices to play a voice prompt when someone starts a recording or turns on the Webex Assistant in a Webex meeting.

Currently, the voice prompt is only available in English. By default, this feature is disabled.

Administrators can configure audio notifications with: xConfiguration Webex Meetings AudioNotifications <False/True>.

New setup wizard

Release ID: RoomOS 11.5.1.5 c85aed30d22

We've updated the setup wizard for our devices to align with the new RoomOS UI. The new wizard includes options for RoomOS, on-premises, and Cisco devices with Microsoft Teams registration.

Enhance Wi-Fi security with WPA3 support

Release ID: RoomOS 11.5.1.5 c85aed30d22

We've added support for WPA3 Wi-Fi support for more security.

Change in default layouts

Release ID: RoomOS 11.5.1.5 c85aed30d22

Last year, we changed the default people layout for single screen to grid layout. By customer demand, we've now changed the default people layout on dual screen systems to grid layout.

You can always change the layout to suit your meeting style from the device UI.

Standby hours for Room Navigator

We've delayed the release of this feature until June.

Join Webex Webinars as an attendee

Release ID: RoomOS 11.4.1.8 c2c0e269f17

Devices now support Webex Webinars both as attendee and panelists. When joining as an attendee, the device joins the webinar with no interaction capabilities and can't be promoted to panelist. Joining as a panelist user gets full interaction on the device. You can join by either of these methods:

• Use One Button To Push (OBTP) from scheduled meeting rooms.
• Tap the Webex button on the home screen and enter the meeting ID and password.

Read more about joining Webex Webinars from devices.

Cable share pop-up

Release ID: RoomOS 11.4.1.8 c2c0e269f17

A new flow assists you to start your content sharing. When you connect a computer with a cable to the device, a small pop-up guides you on the next steps.

Read more about sharing.

Visual updates

Release ID: RoomOS 11.4.1.8 c2c0e269f17

We've made some visual changes to our UIs to give you a better meeting experience.

The Share menu indicates more clearly the different inputs and buttons.

Name-labels are now left-aligned.

On two screen devices in a call when one of the screens is idle, the idle screen now shows a dark and discreet wallpaper.

See chat notifications on your device

Release ID: RoomOS 11.3.1.10 1e761f985a1

You can see a chat notification for every in-meeting message sent. The notification shows up on the top-right corner of the device's screen. You can mute the notifications from the meeting status indicator. To use this feature, enable the chat notifications for Webex for Government.

Read more about chat notifications ( https://help.webex.com/n5oe59h/) and how to enable and disable them ( https://help.webex.com/eget72/).

Join upcoming calendar meetings early

Release ID: RoomOS 11.3.1.10 1e761f985a1

All meetings on the device's upcoming meetings list now have a Join button (OBTP). If you need extra time to prepare for a meeting, you can join anytime that day. Early join doesn't impact current Join behavior.

Read about how to enable early join for calendar meetings ( https://help.webex.com/nwq4jxc/).

RoomOS 11 supports Room USB

Release ID: RoomOS 11.2.1.5 dd101dc1279

Cisco Room USB has gotten a new user interface style in line with our other collaboration devices.

Restyled UI extensions

Release ID: RoomOS 11.2.1.5 dd101dc1279

We've updated the visual style of the UI extensions panel to align with the current user interface style.

Increased bandwidth for select Board, Desk, and Room Series devices

Release ID: RoomOS 11.2.1.5 dd101dc1279

Select devices can now use more bandwidth which results in improved video quality in many cases. You should see improved video quality in scenarios including devices with two screens, content sharing, and meetings with more than two participants. Increased bandwidth noticeably improves the experience when you use people focus. Devices with the increased bandwidth threshold see less impact from network connectivity issues.

Administrators must enable this by setting the following configurations to the new bit rate:

• Conference MaxReceiveCallRate
• Conference MaxTransmitCallRate
• Conference DefaultCall Webex Rate (Applies only to Webex based calls and meetings)

This feature is available on:

• Codec Pro
• Board Pro
• Webex Desk
• Desk Mini
• Desk Pro
• Room 70 Single G2
• Room 70 Dual G2
• Room Bar
• Room Kit EQ

Default layouts in meetings

Release ID: RoomOS 11.1.1.6 ab49a15fe2f

RoomOS devices now follow the default layout set for meetings for the Webex Site from Control Hub. A default layout creates a consistent meeting experience for your users. The setting applies for people-layouts. When you share content, the default layout is Stack.

Support for Cisco Room Kit EQ

Release ID: RoomOS 11.1.1.6 ab49a15fe2f

We added support for the Cisco Room Kit EQ collaboration bundle. Read more about the product details in the datasheet. (The data sheet link: https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/spark-room-kit-series/room-kit-eq-ds.html)

RoomOS 11 experience becomes the default user experience

Release ID: RoomOS 11.0.1.7 a5cbbd68f31

RoomOS 11 gives you a new user experience on Board, Desk, and Room Series devices. The fresh and updated user interface enables new features, and intuitive navigation with swipe gestures.

With RoomOS 11, you get access to the following features:

• Frames

• People focus layout option

• Resize your image on immersive share

• Wireless content sharing with Miracast®

• Expanded reaction set and support skin tones

• Real-time translations in Webex Meetings

• Open Microsoft OneDrive whiteboards on Board and Desk Series devices

• Call from laptop using the Webex device as a web camera

• Optimize for my voice, microphone testing, and noise removal preview

• Hotdesking for Desk Series

• People presence on devices

• Simultaneous interpretation

• Kiosk mode

• Embedded apps

RoomOS 11 experience is supported on Webex registered devices and devices that are linked with Edge for Devices with cloud-managed software upgrade enabled.

For more information on the basic use of the RoomOS 11 user interface, read the RoomOS 11 experience article.

Join Zoom meetings

Release ID: RoomOS 11.0.1.7 a5cbbd68f31

Joining a Zoom meeting on your Cisco device is now easier. A Zoom branded button on the home screen allows you to dial into Zoom meetings.

Experience the Zoom-themed and improved Zoom meeting interface. Meeting controls that were previously available as DTMF commands are now easily discoverable as regular meeting controls.

For more information, read the Enable Zoom meetings and Join Zoom meetings articles.

Updates to Room Navigator in room booking mode

Release ID: RoomOS 11.0.1.7 a5cbbd68f31

Enable people to find the right room for their next meeting by displaying real-time status and room sensor data outside the room on the Webex Room Navigator booking panel.

We've added occupancy and temperature information to let people decide if they need a sweater or should find another room with more capacity.

For more information, read the Set up a room booking device and Outside room booking articles.

Frames available with Quad Camera

Release ID: RoomOS 11.0.1.7 a5cbbd68f31

With frames camera feature enabled in a meeting room, the camera shows people individually or in groups. Frames has been available on all Board Pro and Room Bar devices and we've now added it to Room Series devices with a Quad Camera.

For more information, read the Frames article.