If an incoming call reaches the wrong department or you're not the right person to answer a question, you can transfer the call to someone else in your organization.
| 1 |
While on an active call, select More Options |
| 2 |
Enter the name, partial name, or phone number of the person you want to transfer the call to and select the person from the search results. |
| 3 |
You can decide whether to talk to the person you're transferring the call to:
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and then choose | 1 |
While on an active call, tap More Options |
| 2 |
Enter the name, partial name, or phone number of the person you want to transfer the call to and select the person from the search results. |
| 3 |
You can decide whether to talk to the person you're transferring the call to:
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